Post-purchase installment conversion refers to the process of converting purchases of goods and services and cash withdrawals made with credit cards into installments for a certain fee after the purchase, including periods when the payment is deferred.
Can every transaction be converted to installments afterward?
No. Post-purchase installment conversion has minimum and maximum limits. These limits vary from bank to bank.
Is a fee charged for post-purchase installment conversion?
This also varies from bank to bank. Some banks charge a fee while others do not.
How is post-purchase installment conversion done?
A purchase made in full can be converted to installments by replying to the SMS sent after the purchase, or through the bank's Internet Branch, mobile applications, or Customer Contact Center.
Can transactions that have already appeared on a statement be converted to installments afterward?
Transactions that have already appeared on a statement cannot be converted to installments. For a transaction to be eligible for installment conversion, it must not yet have appeared on a statement.
Which channel's transactions can be converted to installments afterward?
Only purchases made through a POS/ECR (electronic cash register) device, including e-commerce transactions, can be converted to installments afterward.
Can a transaction that has already been converted to installments be converted again?
A transaction that has already been converted to installments cannot be converted again.
Which transaction types are excluded from post-purchase installment conversion?
Due to legal regulations, telecommunications, direct marketing-related expenses, purchases made abroad, and spending on food, groceries, alcoholic beverages, fuel, cosmetics, office supplies, and jewelry, as well as purchases of gift cards, gift vouchers, and similar products that do not involve any tangible good or service, are not included in the post-purchase installment conversion program.
When can a post-purchase installment conversion be cancelled?
A post-purchase installment conversion can only be cancelled on the same day the transaction was made, and only through the Customer Contact Center.
Can a post-purchase installment conversion be closed early? If so, how?
A transaction that has been converted to installments afterward can be closed early through the Customer Contact Center.
Can a post-purchase installment conversion be cancelled?
A post-purchase installment conversion instruction can be cancelled on the same day it was given. Under the post-purchase installment conversion program, a transaction whose installment request has been cancelled can be converted to installments again on the same day.