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Close-up photo of a cracked payment card

Credit Card

My Card Is Broken. What Should I Do?

If your card is broken, call your bank's Customer Contact Center to request a renewal. Since the card number usually stays the same after renewal, this is convenient for you. If you'll keep using the card, don't set it to Closed or Cancelled status.

Illustration showing different card printing methods

Credit Card

What Are the Card Printing Types?

While it is true that, with technological advancement, the trend of using payment transactions without a physical card via mobile phones has increased, there are many reasons why cards are still physically printed and delivered to customers.