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Person reporting a stolen credit card to their bank

Credit Card

What should I do if my card is stolen?

If your card has been stolen: call your card's bank and close it with a Stolen status, check for transactions you don't recognize and dispute them, and update any automatic payment instructions tied to the old card.

Istanbulkart transit and payment card

Credit Card

Istanbulkart: Both Transit Card and Payment Card

When I think back to the Akbil I used when I first arrived in Istanbul, I think it's fair to say that Istanbulkart has undergone a very significant transformation. Users can now track activity, top up and view balances right from their phones.

Contactless card payment at an overseas POS terminal that prompts for a PIN after a limit is exceeded

Payment Systems

Visa Overseas Contactless Transactions – After Code 70 (Part 2)

After switching to response code 70 for contactless limit-exceeded cases, we found that some overseas POS devices and acquirers did not handle it as expected. This post covers why the problem lies in the ecosystem and how to address it.

American Express chargeback reason codes list from the Chargeback and Exception Processing Guide

Chargeback

What Are the American Express Chargeback Reason Codes?

Chargeback reason codes vary by card scheme. The Amex chargeback reason codes and their descriptions are listed below: American Express Chargeback Reason Codes A01 The charge you submitted did not receive a valid authorization approval code for the amount...

Contactless payment being made with a chip debit card at a POS terminal

Debit Card

Can a debit card (ATM card) be used for contactless transactions?

A contactless transaction is a fast, secure payment made between a chip card and a POS device without direct contact, without the card's chip or magnetic data being read through the card reader. Can this be done with a debit card (ATM card)?

Credit card lying on a flat surface representing a supplementary card linked to a primary account

Credit Card

What Is a Supplementary Card?

A financial card product issued against a primary card, with its own card number, expiration date, authority, limit, and PIN. Using a supplementary card is ideal for making purchases from more than one card while keeping all spending on a single statement.

Diagram showing an authorized card transaction that expires before reaching the clearing file

Credit Card

What does it mean for a card transaction to expire?

Due to how payment systems work, authorization is obtained for a transaction first. For a Not Onus transaction (different card and POS banks), the system waits for it to arrive via the clearing incoming file. If it does not arrive within about a week, the transaction expires.

Warning illustration about a fake social media gift points scam targeting card details

Credit Card

Congratulations, You Won Gift Points..

A real attempted card fraud story: a fake Facebook friend request, a promise of free bank points, and a request for card number, expiry date and CVV2. Here is what happened and how to protect yourself.