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Illustration representing a vishing voice phishing phone scam

Security

What Is Vishing (Voice Phishing)?

Vishing is a method of deceiving the victim using voice. It replaces the "p" in phishing with the first letter of "voice," meaning "voice deception." It is reinforced by technology in social engineering cases to extract information more easily.

Diagram showing how an international card transaction is processed

Online & Authorization

How does the international transaction flow work?

When a card transaction is made abroad, banks usually calculate the cost from a percentage commission, a fixed commission, and an exchange rate margin. The flow starts when the customer requests a cash withdrawal at a foreign ATM.

Diagram illustrating the properties and lifecycle of a tokenized card number as it moves through the payment network

HCE

What Are the Characteristics of a Tokenized Card Number?

A tokenized card number replaces a physical card number so transactions can be carried out securely. It is generated by the TSP (Token Service Provider), used by the cardholder or merchant, and travels across the payment systems network.

ATM screen prompting a credit card cash withdrawal transaction

Credit Card

Can I withdraw cash from an ATM with my credit card?

You can withdraw cash from an ATM using your credit card by accessing your account. The prerequisite is that a current account must be linked to your card. If not, only limited functions are available.

Comparison chart showing the differences between CVV and CVV2 security codes

Credit Card

What Is the Difference Between CVV and CVV2?

CVV (CVC) and CVV2 (CVC2) are two terms that cardholders often confuse. Both are used for verification in card transactions, but there are notable differences between them, such as where each is printed and which transactions use it.