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Illustration of ways merchants can reduce chargebacks on card transactions

Chargeback

How to Reduce Chargebacks (For Merchants)

Chargeback is inherent to card transactions, so it may be impossible to prevent entirely, but taking precautions keeps the risk to a minimum. Here are the key points merchants should pay attention to in order to reduce chargebacks.

Person reporting a stolen credit card to their bank

Credit Card

What should I do if my card is stolen?

If your card has been stolen: call your card's bank and close it with a Stolen status, check for transactions you don't recognize and dispute them, and update any automatic payment instructions tied to the old card.

Illustration of ISO 8583 message format

ISO 8583

ISO 8583 Field Descriptions (F44)

DE 44 - ADDITIONAL RESPONSE DATA is used to provide other supplementary data that may be needed in authorization, as a response to the authorization message. The Card Authentication Results Code is sent in position 9, and the CAVV Result Code is sent in position 15.