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Illustration of ways merchants can reduce chargebacks on card transactions

Chargeback

How to Reduce Chargebacks (For Merchants)

Chargeback is inherent to card transactions, so it may be impossible to prevent entirely, but taking precautions keeps the risk to a minimum. Here are the key points merchants should pay attention to in order to reduce chargebacks.

Table listing sample Merchant Category Codes (MCC) and their descriptions

Merchant & POS

What Is an MCC (Merchant Category Code)?

MCC stands for Merchant Category Code: a 4-digit code used to classify merchants by business type. Codes differ slightly between Mastercard, Visa, and BKM.

Illustration representing the Discover and PayPal partnership for cardholder rewards

Credit Card

Discover Cardholders Will Be Able to Use Their Points at PayPal Merchants

To issue a card, the necessary certifications must be obtained from brands such as MasterCard, Visa, Troy, and Discover, and the card must be made available for cardholder use. Banks aim to increase customer loyalty by running points programs and similar campaigns.

Diagram illustrating the types of chargeback disputes in card payments

Chargeback

What are the chargeback dispute types?

A chargeback is a dispute raised against a card transaction when the cardholder did not make it or does not recall it. The dispute types vary depending on the situation; let's look at them.

Diagram illustrating TCR (Transaction Record Component) packets used in payment clearing and settlement files

Payment Systems

What Is TCR (Transaction Record Component)?

TCR stands for Transaction Record Component, the packets that carry transaction information in a clearing system. Transaction types in a clearing file are distinguished by transaction code and usage code values, and this data is sent inside TCR packets.

Illustration of the compliance process between merchant bank and issuer in card payments

Chargeback

What Is Compliance (Regulatory Compliance)?

Compliance means adherence to card scheme rules. Outside chargebacks, it is how a bank that loses money because card payment organization rules were broken recovers that amount from the party that caused the loss.