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Mastercard SAFE fraud reporting illustration

Credit Card

What Is SAFE (System to Avoid Fraud Effectively)?

SAFE, short for System to Avoid Fraud Effectively, refers to fraud records created by issuing banks. Fraud records sent in the Mastercard clearing format fall under the SAFE category.

Illustration representing a no-show hotel reservation fee

Chargeback

What is No Show?

A no-show fee is the one-night/one-day charge collected by merchants for hotel reservations and car rental bookings that were made but not used, and not canceled when they should have been. It means an unused and uncanceled reservation.

Diagram explaining how an offline chip card transaction is approved without contacting the bank

Merchant & POS

What Is an Offline Transaction?

When a chip card transaction is made at a POS, it may be approved by the card and the POS alone, without reaching any system (issuer or acquirer). When do the issuer and acquirer find out about it?

Diagram illustrating the appeal stage of the card dispute and chargeback process between issuer, acquirer and card scheme

Payment Systems

What Is an Appeal? What Does It Mean in Payment Systems?

In payment systems, an “appeal” is the process of objecting to the outcome of a transaction dispute. It is usually discussed alongside chargebacks, but it plays a critical role in interbank dispute resolution, when a party asks the card scheme to re-evaluate a concluded decision.

Credit card showing CVV security code location

Credit Card

Can a Card Have CVV Printed on Both Sides?

Yes. American Express cards have a 4-digit CVV on the front and a 3-digit CVV on the back, like other cards. Here's how payment forms should handle both formats and why logging the security code is never allowed.

Diagram illustrating TCR (Transaction Record Component) packets used in payment clearing and settlement files

Payment Systems

What Is TCR (Transaction Record Component)?

TCR stands for Transaction Record Component, the packets that carry transaction information in a clearing system. Transaction types in a clearing file are distinguished by transaction code and usage code values, and this data is sent inside TCR packets.

BKM Central POS Database (MPV) illustration

Merchant & POS

What Is MPV (Central POS Database)?

MPV stands for Merkezi POS Veritabanı (Central POS Database), BKM's shared database of all POS terminals operated by its card-accepting members, used for support, statistics, fraud analysis and the Common POS Management System.

Illustration showing how an Application Identifier (AID) is used in a chip card transaction

EMV

What is an Application Identifier (AID)?

The AID tells the terminal which applications are present on a chip during a POS or ATM transaction. What does the AID do? It lets the terminal determine whether it supports an application on the chip. In Tag 9F06, it is 5-16 digits long.

Diagram illustrating the TLV (Tag-Length-Value) data structure

Online & Authorization

What is TLV (Tag-Length-Value)?

TLV is a data storage method used to speed up the parsing of data. For example, reading data from a card's chip at a POS and carrying it through authorization uses the TLV structure.