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Diagram illustrating the types of chargeback disputes in card payments

Chargeback

What are the chargeback dispute types?

A chargeback is a dispute raised against a card transaction when the cardholder did not make it or does not recall it. The dispute types vary depending on the situation; let's look at them.

Illustration of ISO 8583 message field layout used for field F37

ISO 8583

ISO 8583 Field Descriptions (F37)

F37-RETRIEVAL REFERENCE NUMBER is a code generated by the bank that initiates a transaction, used to uniquely track it. It is a 12-character alphanumeric value.