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Illustration representing a bank-owned POS device rented to a merchant

Merchant & POS

What is the Merchant Rental Fee?

When any sole proprietorship or commercial business applies to become a merchant, banks install a POS device, paying significant amounts to purchase each one, then rent the devices to merchants.

Illustration of the compliance process between merchant bank and issuer in card payments

Chargeback

What Is Compliance (Regulatory Compliance)?

Compliance means adherence to card scheme rules. Outside chargebacks, it is how a bank that loses money because card payment organization rules were broken recovers that amount from the party that caused the loss.

Illustration representing a no-show hotel reservation fee

Chargeback

What is No Show?

A no-show fee is the one-night/one-day charge collected by merchants for hotel reservations and car rental bookings that were made but not used, and not canceled when they should have been. It means an unused and uncanceled reservation.

American Express chargeback reason codes list from the Chargeback and Exception Processing Guide

Chargeback

What Are the American Express Chargeback Reason Codes?

Chargeback reason codes vary by card scheme. The Amex chargeback reason codes and their descriptions are listed below: American Express Chargeback Reason Codes A01 The charge you submitted did not receive a valid authorization approval code for the amount...