TRIP (Turkey's Communication Platform) is a platform developed by BKM to create a central platform for combating fraud, and it hosts several different applications within it.
Through the platform;
- Case Filing operations
- Issuer Chargeback operations (Pre-Arbitration, Pre-Compliance, Arbitration, Compliance)
- Acquirer Chargeback operations (Pre-Arbitration, Pre-Compliance, Arbitration, Compliance)
- ATM cash deposit/debt payment dispute operations can be carried out.
Member banks can gain access through the link below, using the access credentials provided by BKM.
https://trip.bkm.com.tr/Login?returnUrl=https%3a%2f%2ftrip.bkm.com.tr%2f
Benefits of the platform
In fraud and dispute processes, communication between banks used to be carried out for years through emails and manual correspondence. The central platform gathers this correspondence in a single place, making it easier to track and monitor deadlines.
Sharing fraud cases quickly helps other banks also take precautions against the same fraud method.
Keeping records ensures that, in the event of a dispute, the relevant parties have an auditable history.
