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Table of chargeback reason codes by payment scheme

Chargeback

What Are the Chargeback Reason Codes by Payment Scheme?

A chargeback is the process of requesting that an amount paid by credit card be refunded, either because the goods or services paid for were not received, or because a transaction is identified as one the cardholder did not carry out.

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Payment Systems

What Is ISO/TC 68?

ISO/TC 68 is a technical committee within the International Organization for Standardization in Geneva, responsible for developing and maintaining international standards for banking, securities and other financial services.

Collection POS web-based payment management dashboard

Merchant & POS

What is a Collection POS?

A Collection POS is a secure, web-based payment platform through which businesses and institutions manage their collections and generate the reports they need. Many similar products exist on the market under different names.

Diagram of HSM use case areas in security and payment systems

HSM & Security

What Is an HSM? What Is It Used For?

HSM, short for Hardware Security Module, is specialized security hardware built to store sensitive cryptographic keys in a physical environment and to perform cryptographic operations in the most secure way.

Diagram illustrating how parameters such as BIN lists and keys are loaded onto a POS terminal

Merchant & POS

What Does Loading Parameters onto a POS Mean?

Loading parameters onto a POS transfers BIN lists, key data, and refund/cancellation authorizations from the management system onto the terminal. Learn how and when it happens.

Illustration of a Zone PIN Key (ZPK) protecting PIN data in a payment network

HSM & Security

What is ZPK (Zone PIN Key)?

ZPK, also known as the PIN Protection Key, is a data encryption key that is distributed automatically and used to encrypt PINs. It is also referred to as the 'Working Key'. This key allows PIN information to be carried securely across the network.

Diagram illustrating the Card Verification Key (CVK) concept

Credit Card

What is CVK (Card Verification Key)?

CVK (Card Verification Key) is the key information used to generate and verify CVV/CVC values, confirming their validity. It is kept as a pair of keys, CVK A and CVK B, encrypted under TMK, ZMK or LMK.

Diagram of a partial authorization where an issuer approves only part of the requested amount

Merchant & POS

What Are the Partial Authorization Requirements for an Acquirer Bank?

Partial authorization lets an issuer approve part of the requested amount when the card lacks the full balance, with the rest paid another way. This post covers the technical, receipt, clearing, reconciliation, merchant and certification requirements for acquirers.

Diagram illustrating open banking, where customer financial data is shared with fintech companies through APIs

Payment Institutions & E-Money

What Is Open Banking?

Open banking means sharing customers' financial information with a third-party fintech company so that a range of banking and financial services can be offered to them. It works through API integrations. This post covers its status in Turkey and the new BRSA regulation.

Diagram of a good faith request exchanged between issuer and acquirer outside the chargeback process

Chargeback

What Is a Good Faith Request?

A good faith review request is a written request that issuers and acquirers send each other to collect on a transaction when the dispute (chargeback) process cannot be run. The requesting party states its grounds.