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"Banking Security"

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Diagram illustrating the retrieval request process in card transactions

Chargeback

What is a Retrieval Request?

A chargeback is when cardholders dispute a transaction made without their knowledge through their card-issuing bank. So what does a Retrieval Request mean? It is essentially a document request related to transactions a cardholder does not recognize on their statement.

Close-up photo of a cracked payment card

Credit Card

My Card Is Broken. What Should I Do?

If your card is broken, call your bank's Customer Contact Center to request a renewal. Since the card number usually stays the same after renewal, this is convenient for you. If you'll keep using the card, don't set it to Closed or Cancelled status.

Diagram of the chargeback process between cardholder, issuer and acquirer

Chargeback

How to Reduce Chargebacks (For Cardholders)

A chargeback is when a cardholder asks the issuing bank to refund a transaction made without their knowledge. It cannot be prevented entirely, but simple precautions can minimize the risk. Here is how the process works and what cardholders should do.

Illustration of a person-to-person (P2P) mobile payment transfer

Credit Card

What is Person-to-Person Payment (P2P)?

Person-to-person payments (P2P) is an online technology that lets users transfer money from their bank or credit card accounts to another person's account over the internet or a mobile phone. Examples of such apps include PayPal, Venmo, and Cash App.

Photo of a prepaid card used for everyday purchases

Credit Card

What should you know before buying a prepaid card?

A prepaid card is a customized chip or chipless card that is not linked to a bank account and has no credit limit like a credit card. You can only spend up to the amount loaded onto the card.

HCE mobile payment PIN strategies

HCE

What Are the PIN Strategies in HCE?

There are three types of PIN strategy in HCE (Host Card Emulation): No PIN, Card PIN and Wallet PIN or customer biometric data. Each balances user experience and security differently.

Google Card, the physical payment card Google is reportedly preparing to rival Apple Card

Credit Card

Meet the Google Card!

After Apple Card, announced last March to great fanfare, Huawei said it would issue a card too. Google has now joined the race among tech companies by announcing a new card of its own.

Cryptocurrency mining concept illustration showing mining hardware and blockchain blocks

Cryptocurrency

What Is Cryptocurrency Mining?

Mining is the production of cryptocurrency through hardware and software, as well as the recording and confirmation of cryptocurrency transfers. Because block difficulty rises with each new unit, mining requires very powerful processors.