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"cash on delivery"

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Illustration representing the chargeback and dispute process in card payments

Chargeback

What Are the Domestic Exceptions to Chargeback Rules?

A chargeback is the refund of an amount paid by credit card to the cardholder's card when the purchased goods or services were not received, or when a transaction was not actually carried out by the cardholder.

Illustration of a smartphone used as a mobile POS payment terminal

Merchant & POS

Are POS Terminals Becoming Obsolete?

Today, as credit cards shift from physical to virtual use, a similar move has come from the POS side. We have begun to see mobile phones used as POS devices becoming a serious rival to physical POS terminals.

Illustration representing a payment card's transaction history

Credit Card

What Is a Card's First Transaction Date? What Is It Used For?

Banks generally keep a record in the system of a card's "First Transaction Date." This information is automatically populated by the online authorization system. So under what circumstances is it updated? First, an authorization transaction must…