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Mastercard SAFE fraud reporting illustration

Credit Card

What Is SAFE (System to Avoid Fraud Effectively)?

SAFE, short for System to Avoid Fraud Effectively, refers to fraud records created by issuing banks. Fraud records sent in the Mastercard clearing format fall under the SAFE category.

Illustration representing Strong Customer Authentication (SCA) under PSD2

Payment Systems

What is Strong Customer Authentication (SCA)?

Strong Customer Authentication (SCA) is a security requirement introduced under the EU's Payment Services Directive 2 (PSD2) to increase security and reduce fraud in online payment transactions. SCA requires two of three independent authentication factors.

Diagram showing how card transaction data flows through the ISO 8583 messaging standard

Merchant & POS

What is ISO 8583?

Introduction: When a card (credit card/debit card/prepaid card) is used at an ATM or POS, data must be carried securely between systems. For example, in a store sale, the POS initiates the transaction, which must reach the cardholder's bank intact.

Diagram illustrating the appeal stage of the card dispute and chargeback process between issuer, acquirer and card scheme

Payment Systems

What Is an Appeal? What Does It Mean in Payment Systems?

In payment systems, an “appeal” is the process of objecting to the outcome of a transaction dispute. It is usually discussed alongside chargebacks, but it plays a critical role in interbank dispute resolution, when a party asks the card scheme to re-evaluate a concluded decision.

Diagram of basic payment systems terminology including issuer, acquirer, and authorization

Payment Systems

Basic Terms Used in Payment Systems

Although many important terms are used in payment systems, the expressions below are its cornerstones — the ABCs of payment systems, so to speak. Issuer: the credit card company, usually a bank, that issues the card and tracks debt, credit, bonus points, and other services for the customer.

Diagram of the chargeback process between cardholder, issuer and acquirer

Chargeback

How to Reduce Chargebacks (For Cardholders)

A chargeback is when a cardholder asks the issuing bank to refund a transaction made without their knowledge. It cannot be prevented entirely, but simple precautions can minimize the risk. Here is how the process works and what cardholders should do.

Diagram illustrating the EMV Tag-Length-Value (TLV) data structure used in card transactions

Online & Authorization

What are EMV Tags?

In EMV, data is stored in Tag-Length-Value (TLV) format, and it is carried between the card, the POS terminal, and the authorization system in this same format. This post lists every EMV Tag, its type, and its description.

Diagram showing the components of the External Authenticate command

EMV

What is the External Authenticate Command?

The EXTERNAL AUTHENTICATE command asks the application inside the ICC whether it can verify the cryptogram, and the ICC returns the processing status. Below are the components of the External Authenticate command and what issuer authentication means.

Dictionary and glossary book representing payment systems terminology

Merchant & POS

Terms that should be in your payment systems glossary

Below are the definitions of the cornerstone terms of payment systems, as established by the Banks Association of Turkey (TBB): debit card, credit card, merchant, cardholder, and more.

GO Secure Payment logo

Merchant & POS

What Is Secure Payment (GO)?

GO Secure Payment is a system developed by BKM that verifies cardholders using a one-time password (OTP) during online purchases made with TROY cards, providing banks with a secure verification platform without needing to store card data.

POS payment terminal illustration

Credit Card

What is Dual Messaging?

When the card-issuing bank and the POS bank are different, first obtaining authorization and then running the clearing process to finalize the transaction is called Dual Messaging. So why is a dual message structure needed?