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Illustration representing a virtual card used for mail order and e-commerce payments

Credit Card

What is a Virtual Card?

A credit card number created based on a credit card, not physically printed, usable in all virtual purchases (mail order, e-commerce, etc.). It is generated instantly upon request, usable right away, created with a zero limit, and free of charge.

Merchant and bank settlement process for POS transactions

Merchant & POS

How do banks work with merchants?

After a merchant applies to a bank and the required checks on the company are completed, a POS is connected to the customer. Settlement can be commission-based, held for a period, or both, depending on the agreement.

Illustration showing the reasons a bank may terminate a merchant agreement

Merchant & POS

Under What Circumstances Is a Merchant Agreement Terminated?

Banks check merchants against a termination list before issuing a POS device. Learn the main reasons, such as counterfeit card acceptance, excessive chargebacks, and fraud, that can lead a bank to terminate a merchant agreement.

Table listing ISO 8583 Field 25 (POS Condition Code) values

ISO 8583

ISO 8583 Field Descriptions (F25)

F25 - POINT OF SERVICE (POS) CONDITION CODE is the field that defines the condition under which a POS transaction was performed. Possible values include 00 Normal presentment, 01 Customer not present, 02 Unattended terminal, and more.

Diagram of a good faith request exchanged between issuer and acquirer outside the chargeback process

Chargeback

What Is a Good Faith Request?

A good faith review request is a written request that issuers and acquirers send each other to collect on a transaction when the dispute (chargeback) process cannot be run. The requesting party states its grounds.

Illustration representing the products and services KKB offers directly to its member institutions

Credit Card

What Products and Services Does KKB Offer Directly to Members?

KKB was established, under banking law, to enable the exchange of all kinds of information and documents among at least five banks, and it also shares credit information about customers. The Credit Bureau of Turkey also serves deposit banks, participation banks, financial institutions, and more.

American Express chargeback reason codes list from the Chargeback and Exception Processing Guide

Chargeback

What Are the American Express Chargeback Reason Codes?

Chargeback reason codes vary by card scheme. The Amex chargeback reason codes and their descriptions are listed below: American Express Chargeback Reason Codes A01 The charge you submitted did not receive a valid authorization approval code for the amount...

ETBİS electronic commerce information system registration

Payment Systems

What Is ETBİS?

ETBİS (Electronic Commerce Information System) is the system launched on 04/12/2017 so that e-commerce businesses are reachable and e-commerce data can be tracked reliably. Businesses must register before starting.