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"Merchant Data"

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Table of chargeback reason codes by payment scheme

Chargeback

What Are the Chargeback Reason Codes by Payment Scheme?

A chargeback is the process of requesting that an amount paid by credit card be refunded, either because the goods or services paid for were not received, or because a transaction is identified as one the cardholder did not carry out.

Diagram illustrating ISO 8583 Field 61 Point of Service (POS) data structure

ISO 8583

ISO 8583 Field Descriptions (F61)

F61 - POINT OF SERVICE (POS) DATA: This field provides information about the specific status of the POS at the time of the transaction. Position Usage Attribute 1 POS Terminal Attendance Indicator 0 = Attended terminal (Valid for MasterCard debit card and Maestro transactions only).

Illustration of ChatGPT Instant Checkout and the Agentic Commerce Protocol

Online & Authorization

Shopping Directly from ChatGPT: A New Era with Agentic Commerce

OpenAI and Stripe announced the Agentic Commerce Protocol (ACP), with Instant Checkout live on Etsy and Shopify in the US. What this means for payment facilitators and e-commerce platforms, and what may come beyond one-click checkout.

Online shopping and e-commerce payment on a laptop with a bank card

Payment Institutions & E-Money

What are the advantages of working with a payment institution?

Online shopping keeps growing, and e-commerce sites must choose between working with a bank or a payment institution. This article explains why a single application and integration with a payment institution can be the better route.

Illustration representing the advantages and disadvantages of credit cards

Credit Card

What Are the Advantages and Disadvantages of a Credit Card?

Credit cards can be a convenient way to manage income and expenses, but for those who don't know how to use them, they can become an expensive and risky product. Here are the key pros and cons to weigh before applying for one.

Illustration of a Zone PIN Key (ZPK) protecting PIN data in a payment network

HSM & Security

What is ZPK (Zone PIN Key)?

ZPK, also known as the PIN Protection Key, is a data encryption key that is distributed automatically and used to encrypt PINs. It is also referred to as the 'Working Key'. This key allows PIN information to be carried securely across the network.

Diagram illustrating the structure of ISO 8583 Field 53, PIN Encryption Control Information

Online & Authorization

ISO 8583 Field Descriptions (F53)

F53 - PIN Encryption Control Information. When online PIN data is present, sending the F53 value is mandatory, except when DUKPT information is carried in Field 63, Tag 01. F53 consists of the following components.

Diagram of the chargeback process between cardholder, issuer and acquirer

Chargeback

How to Reduce Chargebacks (For Cardholders)

A chargeback is when a cardholder asks the issuing bank to refund a transaction made without their knowledge. It cannot be prevented entirely, but simple precautions can minimize the risk. Here is how the process works and what cardholders should do.

Check-out button on an online payment screen

Security

What is Check Out?

In online shopping, converting product browsing into a completed sale after a customer visits your site is just as critical. The amount of purchases abandoned due to friction in the online buying process often exceeds successful sales.

Table of Documentation Indicator codes used in second presentment and reversal presentment clearing messages

Clearing

What Is the Documentation Indicator?

The Documentation Indicator is a code carried in the F60 (Additional Data) DE05 field of clearing transactions. Used in second presentment and reversal presentment transactions, it shows whether the supporting document has been sent. This post lists the values and their meanings.