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"Data Security"

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Illustration of a Zone PIN Key (ZPK) protecting PIN data in a payment network

HSM & Security

What is ZPK (Zone PIN Key)?

ZPK, also known as the PIN Protection Key, is a data encryption key that is distributed automatically and used to encrypt PINs. It is also referred to as the 'Working Key'. This key allows PIN information to be carried securely across the network.

Comparison of CVV security code locations on a standard card and an American Express card

Credit Card

Is the CVV/CVC Code Always 3 Digits?

First, let's briefly explain CVV/CVC. CVV stands for Card Verification Value, a term used for Visa. CVC stands for Card Verification Code, a term used for MasterCard. The CVV/CVC code is used for cardholder verification and to reduce fraud risk.

Illustration of an AI-based payment agent making payments automatically on behalf of a user

Payment Systems

What Are AI-Based Payment Agents?

Digitalization keeps changing the speed and shape of payments. AI-based payment agents pay on their own within user-defined limits and rules, completing transactions without the user initiating any action. This post explains how they work and what to watch for.

Illustration of Host Card Emulation (HCE) enabling contactless mobile payments

Online & Authorization

What Is HCE?

HCE lets a mobile device's operating system emulate the cards we use daily (credit, debit, gift cards, etc.) to make contactless payments via NFC. In other words, our phones behave like the cards we use for payments.

Diagram illustrating the Remote Key Loading (RKL) process

ATM

What Is RKL (Remote Key Loading)?

RKL is the process of distributing a TMK (Terminal Master Key) to each terminal from a central point. It is used to remotely load keys onto POS and ATM devices, loading TMKs onto an ATM's keypad or activating them on a POS.

Contactless reader device attached to a POS terminal

Merchant & POS

What Is a Contactless Reader?

These are devices connected to a POS terminal that allow fast payments, up to a certain limit, using contactless credit cards or prepaid cards by tapping them on the contactless reader instead of the POS's card reader. Can every POS have a contactless reader attached?

Zone Working Key PIN encryption between banks

HSM & Security

What Is ZWK (Zone Working Key)?

ZWK stands for Zone Working Key. It encrypts the PIN so that it can travel securely between different financial institutions, such as the acquiring bank and the issuing bank.

ISO 8583 F124 field structure and subfield breakdown

ISO 8583

ISO 8583 Field Descriptions (F124)

F124 (Private Additional Data) contains additional information specific to the transaction, such as Card Update Failure Code and Status, cardholder name in money transfers, and keys in network management messages.

Diagram of the chargeback process between cardholder, issuer and acquirer

Chargeback

How to Reduce Chargebacks (For Cardholders)

A chargeback is when a cardholder asks the issuing bank to refund a transaction made without their knowledge. It cannot be prevented entirely, but simple precautions can minimize the risk. Here is how the process works and what cardholders should do.

Illustration representing the products and services KKB offers directly to its member institutions

Credit Card

What Products and Services Does KKB Offer Directly to Members?

KKB was established, under banking law, to enable the exchange of all kinds of information and documents among at least five banks, and it also shares credit information about customers. The Credit Bureau of Turkey also serves deposit banks, participation banks, financial institutions, and more.