Chargeback
What are the chargeback dispute types?
A chargeback is a dispute raised against a card transaction when the cardholder did not make it or does not recall it. The dispute types vary depending on the situation; let's look at them.
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"Liability"
28 articles found
Merchant & POS
Offline PIN Counter = 0 Scenario: Who Is Liable for Transactions Approved Without a PIN?
In EMV-based debit card transactions, PIN verification is decisive for both security and liability. What happens when a card that only supports online PIN is sent to the issuer without a PIN, and the issuer approves it? Who owns the risk?
Merchant & POS
What is CAVV? What is AAV?
CAVV and AAV are verification codes used in 3D Secure transactions to ensure transaction integrity and security. CAVV is used by Visa, while AAV is used by Mastercard.
Closed-Loop Payments
Is Starbucks Selling Coffee, or Building an Ecosystem? | Closed-Loop Payments #4
Is Starbucks really selling coffee, or building an ecosystem? Prepaid balances, a loyalty program and customer data turn a coffee chain's payments into a closed-loop economy, a very different model from Istanbulkart.
Chargeback
What Are the Chargeback Reason Codes by Payment Scheme?
A chargeback is the process of requesting that an amount paid by credit card be refunded, either because the goods or services paid for were not received, or because a transaction is identified as one the cardholder did not carry out.
Credit Card
What Is a CNP (Card Not Present) Transaction?
CNP refers to a transaction made through a website or a company's own app payment page, where the card is not read by any device and its details are entered manually. It is short for Card Not Present.
Online & Authorization
What is EMV?
EMV stands for Europay, Mastercard and Visa. In 1994 these companies formed a working group to set chip-card standards, leading to the EMV standards used worldwide today.
Security
What Is Forgery in Card Payments?
Forgery in card payments means transactions made with card details without the cardholder's knowledge, or purchases with counterfeit or stolen cards. Merchants cannot eliminate fraud and chargeback risk, but they should aim to reduce it to reasonable levels.
Payment System Institutions
What are the committees in the BKM system?
BKM (Interbank Card Center) works through several committees: Security, Operations and Technology, Market Development, Business Development, Chargeback Rules and Arbitration, ATM Sharing, plus arbitration committees. This post outlines each one's duties.
Chargeback
What Are the American Express Chargeback Reason Codes?
Chargeback reason codes vary by card scheme. The Amex chargeback reason codes and their descriptions are listed below: American Express Chargeback Reason Codes A01 The charge you submitted did not receive a valid authorization approval code for the amount...
Merchant & POS
Who is liable for a transaction made without a PIN?
Almost all of us carry at least one credit card. Imagine losing your wallet with all your cards inside, and someone with bad intentions finding it and using the cards without a PIN. Who bears the responsibility?
Clearing
What is Chip Condition Code?
Chip Condition Code is a code carried in the F60 (Additional Data) DE14 field during clearing that shows the chip read status. The possible values and their descriptions are listed below.