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American Express chargeback reason codes list from the Chargeback and Exception Processing Guide

Chargeback

What Are the American Express Chargeback Reason Codes?

Chargeback reason codes vary by card scheme. The Amex chargeback reason codes and their descriptions are listed below: American Express Chargeback Reason Codes A01 The charge you submitted did not receive a valid authorization approval code for the amount...

Diagram illustrating TCR (Transaction Record Component) packets used in payment clearing and settlement files

Payment Systems

What Is TCR (Transaction Record Component)?

TCR stands for Transaction Record Component, the packets that carry transaction information in a clearing system. Transaction types in a clearing file are distinguished by transaction code and usage code values, and this data is sent inside TCR packets.

Table of credit card authorization response codes

Credit Card

What are Credit Card Status Codes in Authorization?

Cases where authorization approval is declined have always puzzled cardholders. Whenever the response code requires contacting the issuing bank (usually for declined transactions), the date, amount, and response code of the failed transaction become very important.

ISO 8583 field table showing the F38 authorization identification response field

ISO 8583

ISO 8583 Field Descriptions (F38)

DE 38 (AUTHORIZATION IDENTIFICATION RESPONSE) is the authorization code generated when a transaction is approved. It is alphanumeric, 6 characters long, and left empty for declined transactions.

Diagram illustrating the EMV Tag-Length-Value (TLV) data structure used in card transactions

Online & Authorization

What are EMV Tags?

In EMV, data is stored in Tag-Length-Value (TLV) format, and it is carried between the card, the POS terminal, and the authorization system in this same format. This post lists every EMV Tag, its type, and its description.

Illustration representing Merchant Category Code classification for card transactions

Merchant & POS

What Does a Restricted/Prohibited MCC Mean?

The MCC code, or Merchant Category Code, is a 4-digit code used to classify merchants. Some MCC codes are restricted or prohibited, and POS terminals or card transactions may be blocked when such a code is used.

Table of CAVV result codes and what they mean for merchants

Merchant & POS

What is CAVV? What is AAV?

CAVV and AAV are verification codes used in 3D Secure transactions to ensure transaction integrity and security. CAVV is used by Visa, while AAV is used by Mastercard.

Table of chargeback reason codes by payment scheme

Chargeback

What Are the Chargeback Reason Codes by Payment Scheme?

A chargeback is the process of requesting that an amount paid by credit card be refunded, either because the goods or services paid for were not received, or because a transaction is identified as one the cardholder did not carry out.

Diagram illustrating the types of chargeback disputes in card payments

Chargeback

What are the chargeback dispute types?

A chargeback is a dispute raised against a card transaction when the cardholder did not make it or does not recall it. The dispute types vary depending on the situation; let's look at them.