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Illustration of the compliance process between merchant bank and issuer in card payments

Chargeback

What Is Compliance (Regulatory Compliance)?

Compliance means adherence to card scheme rules. Outside chargebacks, it is how a bank that loses money because card payment organization rules were broken recovers that amount from the party that caused the loss.

Illustration representing a no-show hotel reservation fee

Chargeback

What is No Show?

A no-show fee is the one-night/one-day charge collected by merchants for hotel reservations and car rental bookings that were made but not used, and not canceled when they should have been. It means an unused and uncanceled reservation.

Diagram showing an authorized card transaction that expires before reaching the clearing file

Credit Card

What does it mean for a card transaction to expire?

Due to how payment systems work, authorization is obtained for a transaction first. For a Not Onus transaction (different card and POS banks), the system waits for it to arrive via the clearing incoming file. If it does not arrive within about a week, the transaction expires.

Diagram showing how pre-authorization blocks a card's available limit

Credit Card

Which Cards Can Be Used for Pre-Authorization?

Pre-authorization reduces the merchant's risk by blocking part of the card's limit for a set period. Since a credit card has a defined limit, an amount can be blocked against it. ATM cards and prepaid debit cards have no such limit to block.

Credit card being presented at a POS terminal for a pre-authorization transaction

Merchant & POS

Is a Card Required for a Pre-Authorization Transaction?

Whether a card is required for a pre-authorization transaction depends on the type of POS used. On a physical POS, the card must be swiped or inserted to start the transaction. On a virtual POS, entering the card details manually is enough.

Diagram explaining how a pre-authorization transaction works on a credit card

Merchant & POS

What Is a Pre-Authorization Transaction?

An operation that allows a credit card's limit to be blocked for a period, due to the nature of the product or service sold. Preferred mainly by companies in travel, tourism, and car rental.

ISO 8583 field 95 replacement amounts

ISO 8583

ISO 8583 Field Descriptions (F95)

DE 95, Replacement Amounts, shows the transaction amount information in full or partial reversals. Here are its subfields and how it relates to F4.