FAST Easy Address mobile phone number illustration

With the Easy Address system, the mobile phone number has become more important.

If a customer cancels their mobile phone number, the relevant bank should be notified as soon as possible, outdated definitions should be deleted, and up-to-date information should be defined again.

What happens if the number passes to someone else?

Operators may assign cancelled numbers to new subscribers after a certain period. If the old Easy Address record is not updated, notifications and SMS verifications may go to the new owner of the number.

Since the money transfer is still tied to the account, there may not be a direct loss of money, but a confidentiality risk arises.

For this reason, when changing your number, you should notify the bank, update your Easy Address and verify that SMS notifications have moved to the new number.