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"Mobile Payments"

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Illustration of a Card Not Present (CNP) online payment transaction

Credit Card

What Is a CNP (Card Not Present) Transaction?

CNP refers to a transaction made through a website or a company's own app payment page, where the card is not read by any device and its details are entered manually. It is short for Card Not Present.

Business owner reviewing the documents required for a POS merchant application

Merchant & POS

Can I get a POS device as an individual customer?

For a POS device to be issued to a customer, the customer must have a legal entity status, such as a sole proprietorship, commercial company, or foundation/association. POS devices cannot legally be issued to individual customers.

Credit card and smartphone illustrating online card payments without physically presenting the card

Credit Card

Do I have to use my physical card when shopping?

In the early years of credit cards, using the card physically was mandatory. With the internet and new technologies, we can now pay with only the card details, 3D Secure and contactless NFC payments, even without the card in hand.

Illustration of the benefits credit cards provide to cardholders

Credit Card

What benefits do credit cards provide to cardholders?

Many people who appear as credit card victims in the news and on social media run into trouble because they think their credit limit is unlimited and forget it must eventually be repaid. A credit card is the best payment instrument, if you know how to use it.

Illustration of the Alipay super app connecting payments, merchants and financial services

Closed-Loop Payments

Alipay: Payment System or Digital Economy? | Closed-Loop Payments #5

Is Alipay a payment system, or a digital economy? In the previous post we discussed how Starbucks shows that payment systems can evolve into a different structure. At first the goal was to make payment easier for the customer. As the system grew, loyalty programs...

Conceptual illustration of AI agents engaging in online commerce and payments

Agentic Commerce

Agentic Commerce Series – Part 1

The next customer on the internet may not be human. If AI agents become part of purchasing decisions, the rules of e-commerce, marketing, and payment systems could change.

GrabPay Card Mastercard launch illustration

Credit Card

GrabPay Card Launched

Grab, one of Southeast Asia's ride-hailing companies with a strong interest in finance, has introduced the GrabPay Card. Like the Apple Card, the physical card carries no card number, name or expiry date.

Example of a POS transaction receipt (slip)

Merchant & POS

Don't Dismiss the POS Receipt

In daily credit card purchases, the POS produces two receipts: the Customer Copy and the Merchant Copy. The cardholder gets the customer copy; the merchant keeps its own copy by law.

Close-up photo of a cracked payment card

Credit Card

My Card Is Broken. What Should I Do?

If your card is broken, call your bank's Customer Contact Center to request a renewal. Since the card number usually stays the same after renewal, this is convenient for you. If you'll keep using the card, don't set it to Closed or Cancelled status.

Diagram illustrating the stages a credit card goes through from application to delivery

Credit Card

What stages does a credit card go through before reaching the customer?

Credit cards are undoubtedly the most important payment tool for most of us when shopping. So what stages does a credit card or debit card go through before it reaches our pocket? The customer submits a card application request, and the process continues from there.