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Illustration representing credit card loyalty points and rewards

Merchant & POS

What are Loyalty Points?

Loyalty points are promotional rewards banks give customers for credit card transactions, tracked on a card/customer basis. Banks charge merchants a commission on POS transactions, and some share part of that commission with cardholders as points.

Credit cards inside an open wallet

Merchant & POS

Who is liable for a transaction made without a PIN?

Almost all of us carry at least one credit card. Imagine losing your wallet with all your cards inside, and someone with bad intentions finding it and using the cards without a PIN. Who bears the responsibility?

Diagram illustrating how a Payment Initiation Service Provider (PISP) connects a customer's bank account to merchants

Payment Systems

What Is a Payment Initiation Service Provider (PISP)?

A Payment Initiation Service Provider (PISP) can initiate a payment on a customer's behalf, withdrawing funds directly from their account with consent. Norway's Vipps is the most widely used PISP, and more providers are expected as PSD2 expands across Europe.

ATM skimming protection device illustration

ATM

What is Skimming Protection Solution (SPS)?

The name given to the solution developed by NCR against card skimming and fraud. With SPS, the ATM network is protected from the cost and risks of skimming attacks, which cause over 2 billion dollars in global losses annually.

Diagram illustrating the retrieval request process in card transactions

Chargeback

What is a Retrieval Request?

A chargeback is when cardholders dispute a transaction made without their knowledge through their card-issuing bank. So what does a Retrieval Request mean? It is essentially a document request related to transactions a cardholder does not recognize on their statement.

UnionPay logo

Merchant & POS

What Is UnionPay?

UnionPay International (UPI) is a China UnionPay subsidiary founded in November 2012. Together with more than 1,000 institutions worldwide, UPI provides international card acceptance in 160 countries and card issuance in more than 40 countries and regions.

Chart of the effects of credit card usage on inflation

Credit Card

Does Credit Card Usage Increase Inflation?

The effect of credit cards on inflation has been debated for years. Because I am asked about it so often, I ran a poll on arifunal.com to gather readers' views. This post weighs the positive and negative effects and compares the poll with the research findings.

Screenshot of a mobile phone showing a digital payment screen, illustrating digitalization and payment systems

Merchant & POS

A look at April 23 through the lens of digitalization and payment systems

Today is April 23, the 100th anniversary of the opening of the Grand National Assembly. Taking Children's Day as a starting point, this post looks at digitalization, Generation Z, blockchain, biometric payments and the cashless society from a payment systems perspective.

Istanbulkart transit and payment card

Credit Card

Istanbulkart: Both Transit Card and Payment Card

When I think back to the Akbil I used when I first arrived in Istanbul, I think it's fair to say that Istanbulkart has undergone a very significant transformation. Users can now track activity, top up and view balances right from their phones.

Table of Documentation Indicator codes used in second presentment and reversal presentment clearing messages

Clearing

What Is the Documentation Indicator?

The Documentation Indicator is a code carried in the F60 (Additional Data) DE05 field of clearing transactions. Used in second presentment and reversal presentment transactions, it shows whether the supporting document has been sent. This post lists the values and their meanings.

Diagram of a good faith request exchanged between issuer and acquirer outside the chargeback process

Chargeback

What Is a Good Faith Request?

A good faith review request is a written request that issuers and acquirers send each other to collect on a transaction when the dispute (chargeback) process cannot be run. The requesting party states its grounds.