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Electronic money definition illustration

Payment Institutions & E-Money

What Is Electronic Money?

In general, electronic money is monetary value stored on a protected technological device. Turkish law defines it under Law No. 6493 as electronically stored value issued against funds and accepted by third parties as a means of payment.

Diagram explaining how the CVV/CVC code is generated and verified on payment cards

Credit Card

What is CVV/CVC?

CVV is short for Card Verification Value, a term used by Visa. CVC is short for Card Verification Code, a term used by MasterCard. The CVV/CVC code is used for cardholder verification and to reduce fraud risk.

Photo of a Pin Entry Device (PIN pad) used for card payments

Merchant & POS

What is a Pin Entry Device (PED)?

Pin Entry Device is another name for the PIN pad device we all know and use daily. It makes it easier for users to enter their card PIN during POS transactions with credit or debit cards, and is used for contactless card reading...

Example of a 3D Secure verification screen displaying a Personal Assurance Message

Security

What is PAM (Personal Assurance Message)?

PAM (Personal Assurance Message) is a message that users set up for 3D Secure transactions. It appears on the password screen during checkout and confirms to the user that the screen truly comes from their own bank.

Embossed debit card with raised card number and cardholder name

Debit Card

What is an embossed debit card?

The main difference between embossed debit cards and standard debit cards is that the card number, cardholder name, and expiration date are printed in raised, embossed format rather than flat.

Credit card expiration date printed on the front of a card

Credit Card

What Is Effective Date?

The Effective Date is the information showing the date until which a card can be actively used. It can also be called the expiration date. It is a mandatory field printed on the card and used in transactions, set by banks for card security.

Diagram illustrating the soft chargeback retrieval request process between cardholder, issuer and merchant

Chargeback

What Is a Soft Chargeback?

A soft chargeback, also called a retrieval request, is a request for documents about a transaction the cardholder does not recognize. Learn why customers request them, what information merchants should provide, and why a fast response matters.