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Diagram illustrating TCR (Transaction Record Component) packets used in payment clearing and settlement files

Payment Systems

What Is TCR (Transaction Record Component)?

TCR stands for Transaction Record Component, the packets that carry transaction information in a clearing system. Transaction types in a clearing file are distinguished by transaction code and usage code values, and this data is sent inside TCR packets.

Diagram illustrating the SPoC solution architecture for secure PIN entry on a COTS device

Security

What is Software-based PIN Entry on COTS (SPoC)?

Published by the PCI SSC, Software-based PIN Entry on COTS (SPoC) is a standard that provides a software-based approach for protecting PIN entry on commercial off-the-shelf devices such as smartphones and tablets.

POS terminal used for EMV card payment processing

Merchant & POS

TVR (Terminal Verification Results)

Terminal Verification Results (TVR): a sequence of bits produced when a terminal reads an EMV card, based on logical checks such as an expired card. This data object is used to decide whether a payment transaction should be accepted online, declined, or allowed to proceed.

EMV chip card illustration

Online & Authorization

What is EMV?

EMV stands for Europay, Mastercard and Visa. In 1994 these companies formed a working group to set chip-card standards, leading to the EMV standards used worldwide today.

POS payment terminal illustration

Credit Card

What is Dual Messaging?

When the card-issuing bank and the POS bank are different, first obtaining authorization and then running the clearing process to finalize the transaction is called Dual Messaging. So why is a dual message structure needed?

Diagram illustrating the retrieval request process in card transactions

Chargeback

What is a Retrieval Request?

A chargeback is when cardholders dispute a transaction made without their knowledge through their card-issuing bank. So what does a Retrieval Request mean? It is essentially a document request related to transactions a cardholder does not recognize on their statement.

Diagram illustrating the soft chargeback retrieval request process between cardholder, issuer and merchant

Chargeback

What Is a Soft Chargeback?

A soft chargeback, also called a retrieval request, is a request for documents about a transaction the cardholder does not recognize. Learn why customers request them, what information merchants should provide, and why a fast response matters.

Illustration representing the products and services KKB offers directly to its member institutions

Credit Card

What Products and Services Does KKB Offer Directly to Members?

KKB was established, under banking law, to enable the exchange of all kinds of information and documents among at least five banks, and it also shares credit information about customers. The Credit Bureau of Turkey also serves deposit banks, participation banks, financial institutions, and more.