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Illustration representing the chargeback and dispute process in card payments

Chargeback

What Are the Domestic Exceptions to Chargeback Rules?

A chargeback is the refund of an amount paid by credit card to the cardholder's card when the purchased goods or services were not received, or when a transaction was not actually carried out by the cardholder.

Hand entering a PIN code on a card payment terminal

Credit Card

What should be considered when setting a card PIN?

A credit card is one of the most important payment tools in our lives, which is why keeping it secure is extremely important. So how do we secure a credit card? The most important security measure is the card PIN.

Contactless payment being made with a chip debit card at a POS terminal

Debit Card

Can a debit card (ATM card) be used for contactless transactions?

A contactless transaction is a fast, secure payment made between a chip card and a POS device without direct contact, without the card's chip or magnetic data being read through the card reader. Can this be done with a debit card (ATM card)?

Illustration of a commercial debit card issued to companies and sole proprietorships

Debit Card

What Is a Commercial Debit Card?

A debit-featured card issued to a sole proprietorship, a commercial company, or a foundation/association is called a commercial debit card. Operationally, it is no different from a personal debit (ATM) card. It has its own limit, status, and user.

Credit card being inserted into a merchant POS terminal

Credit Card

What Is the Transaction Life Cycle in the Card World?

As credit cards become more and more a part of our lives, we now make almost all our purchases without cash. We inserted our card into the merchant's POS. We made a 100 TRY sale transaction. We received a receipt confirming it was successful.