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Istanbulkart transit and payment card

Credit Card

Istanbulkart: Both Transit Card and Payment Card

When I think back to the Akbil I used when I first arrived in Istanbul, I think it's fair to say that Istanbulkart has undergone a very significant transformation. Users can now track activity, top up and view balances right from their phones.

Merchant choosing between a bank POS and a virtual POS service

Merchant & POS

Is it mandatory to work with a bank to get a POS terminal?

The answer depends on the type of POS terminal. A physical POS (GPRS, Dial-Up, IP, or cash-register POS) requires working with a bank. A virtual POS can also be obtained from a payment institution without a separate bank agreement.

Illustration of a 3D Secure payment verification screen

Merchant & POS

What is a 3D Secure transaction?

In e-commerce transactions, the system developed to increase transaction security for payments made with credit and debit cards is called 3D Secure. When paying with 3D Secure, a special payment screen provided by the banks appears on the user's screen.

Mastercard SAFE fraud reporting illustration

Credit Card

What Is SAFE (System to Avoid Fraud Effectively)?

SAFE, short for System to Avoid Fraud Effectively, refers to fraud records created by issuing banks. Fraud records sent in the Mastercard clearing format fall under the SAFE category.

Diagram of the chargeback process between cardholder, issuer and acquirer

Chargeback

How to Reduce Chargebacks (For Cardholders)

A chargeback is when a cardholder asks the issuing bank to refund a transaction made without their knowledge. It cannot be prevented entirely, but simple precautions can minimize the risk. Here is how the process works and what cardholders should do.

Illustration of customer-based contactless card limit management

Payment Systems

Can a Card's Contactless Limit Be Managed on a Per-Customer Basis?

Contactless payment has greatly improved the user experience, yet its fixed transaction limit is a common complaint. Can this limit be managed dynamically per customer? This post covers the current situation, technical and regulatory requirements and the outlook.

Diagram illustrating the PIN Try Counter concept on a payment card chip

Credit Card

What Is PIN (Personal Identification Number) Try Counter?

The PIN Try Counter is a value stored on the card's chip showing the number of remaining offline PIN attempts. Each incorrect offline PIN entry decreases it by 1, and it resets when the correct PIN is entered.

Table of CAVV result codes and what they mean for merchants

Merchant & POS

What is CAVV? What is AAV?

CAVV and AAV are verification codes used in 3D Secure transactions to ensure transaction integrity and security. CAVV is used by Visa, while AAV is used by Mastercard.

Credit card installment payment illustration

Credit Card

What Is Installment Payment?

Installment payment means dividing a product's price into a set number of equal amounts. For example, if a 100 TL product is bought in 5 installments, the cardholder pays 20 TL a month for 5 months, totaling 100 TL.

Diagram of PIN Encryption Key (PEK) structure

HSM & Security

What is PEK (Pin Encryption Key)?

PEK is the abbreviation for Pin Encryption Key. The role of PEK is to encrypt PINs. There are two types of PEK: TPK (Terminal Pin Key) and ZWK (Zone Working Key).

Comparison of online and offline token verification in payment transactions

HCE

What Are Transaction-Based (Online/Offline) Token Types?

Token types vary depending on the verification method used in a transaction. In offline transactions, general checks are performed by the mobile app and card reader without any verification in the card system. In online transactions, token verification is sent to and verified by the issuer.