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Illustration showing the difference between a cancellation and a refund transaction

Merchant & POS

What Is a Cancellation (Void) and a Refund?

Credit card transactions made via POS sometimes need to be reversed. These are called a cancellation (void) or a refund. What's the difference, and when does each apply?

Diagram showing an authorized card transaction that expires before reaching the clearing file

Credit Card

What does it mean for a card transaction to expire?

Due to how payment systems work, authorization is obtained for a transaction first. For a Not Onus transaction (different card and POS banks), the system waits for it to arrive via the clearing incoming file. If it does not arrive within about a week, the transaction expires.

Payment terminal running multiple bank applications as a shared POS

Payment Systems

What is a shared POS? Key points for projects and testing

A shared POS is a bank or institution terminal that can host more than one application. This post covers the software, APN and authorization steps, and the key test scenarios to cover in a shared POS project.

Diagram illustrating ATM cash overage and cash shortage reconciliation

ATM

What are Cash Overage and Cash Shortage?

Cash overage and cash shortage are terms used in any system that operates with a cash account. A cash overage means more money is physically present than the ledger indicates; a cash shortage means less. In payment systems, these terms are most often used for ATMs.

Diagram illustrating the types of chargeback disputes in card payments

Chargeback

What are the chargeback dispute types?

A chargeback is a dispute raised against a card transaction when the cardholder did not make it or does not recall it. The dispute types vary depending on the situation; let's look at them.

Diagram showing how offline transactions are relayed from the POS to the card bank

Merchant & POS

How Do Offline Transactions Reach the Card and POS Bank?

In chip transactions made with a credit card via POS, the transaction amount is approved by the card and POS based on parameters on the card and POS, without going to the card bank or POS bank. These are called offline transactions.

Illustration representing a POS batch deletion

Payment Systems

What is Batch Delete? What Are the Important Points?

In POS applications and on the merchant side, we use the term Batch in a similar way to end of day. Every transaction made via POS is held under a batch number reported to the HOST at end of day.

Z Report printout from a cash register

Merchant & POS

What is a Z Report?

A Z Report is a report taken at the end of the business day, bearing a sequential number, that gives detailed information about sales made using a cash register during a business day, the revenue earned, and the VAT collected.

Credit card being inserted into a merchant POS terminal

Credit Card

What Is the Transaction Life Cycle in the Card World?

As credit cards become more and more a part of our lives, we now make almost all our purchases without cash. We inserted our card into the merchant's POS. We made a 100 TRY sale transaction. We received a receipt confirming it was successful.