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TROY card scheme logo

Credit Card

What Is TROY?

TROY, announced by the Interbank Card Center (BKM) in September 2015, is a card scheme like VISA, MasterCard, or AMEX. It takes its name from the initials of its Turkish slogan meaning 'Turkey's Payment Method'.

Affinity credit card with club logo illustration

Credit Card

What is an Affinity Card (Membership Card)?

An affinity card is a type of credit card issued by a bank that carries the logo of a social organization such as an association, foundation, sports club, or charity (for example, Fenerbahce Bonus). It is similar in structure to a co-branded card.

Diagram showing membership types for Visa and Mastercard card schemes

Credit Card

How Many Types of Membership Are There by Card Scheme?

Banks must go through a costly, arduous process to issue cards (issuer) and accept cards (acquirer), paying high entry fees to international license providers and local organizations such as BKM.

Diagram illustrating the card payment arbitration process

Chargeback

What is Arbitration?

Arbitration, by definition, is a dispute resolution method in which disputes are settled by arbitrators the parties choose themselves, rather than by official courts. In payment systems, it follows a chargeback when the issuer and acquirer cannot agree.

Flowchart showing the chargeback dispute process between cardholder, issuer, and merchant

Chargeback

What is a chargeback?

A chargeback is the process of refunding an amount back to a credit card when goods or services paid for are not received, or when transactions not carried out by the cardholder are identified. It is translated into Turkish as reverse presentment.

GO Secure Payment logo

Merchant & POS

What Is Secure Payment (GO)?

GO Secure Payment is a system developed by BKM that verifies cardholders using a one-time password (OTP) during online purchases made with TROY cards, providing banks with a secure verification platform without needing to store card data.

Illustration representing the Discover and PayPal partnership for cardholder rewards

Credit Card

Discover Cardholders Will Be Able to Use Their Points at PayPal Merchants

To issue a card, the necessary certifications must be obtained from brands such as MasterCard, Visa, Troy, and Discover, and the card must be made available for cardholder use. Banks aim to increase customer loyalty by running points programs and similar campaigns.

Diagram of internet banking security showing a login screen protected by a padlock

HSM & Security

What Should Be Done to Ensure Internet Banking Security?

In the past, banking meant going to a branch. Today, most transactions run through channels such as the Internet Branch, ATM and Mobile Branch, so improving internet banking security and regularly informing customers about it is important.

GrabPay Card Mastercard launch illustration

Credit Card

GrabPay Card Launched

Grab, one of Southeast Asia's ride-hailing companies with a strong interest in finance, has introduced the GrabPay Card. Like the Apple Card, the physical card carries no card number, name or expiry date.