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"Merchant Fees"

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Illustration representing a no-show hotel reservation fee

Chargeback

What is No Show?

A no-show fee is the one-night/one-day charge collected by merchants for hotel reservations and car rental bookings that were made but not used, and not canceled when they should have been. It means an unused and uncanceled reservation.

Illustration of a new-generation smart cash register combining a fiscal device and a POS terminal

Merchant & POS

What You Need to Know About Smart Cash Registers (OKC)

A smart cash register is a new-generation, IP-based payment recording device that integrates a cash register with a POS terminal. It combines fiscal devices and POS devices in a single unit and transmits data to the Ministry of Finance in real time.

Illustration of the compliance process between merchant bank and issuer in card payments

Chargeback

What Is Compliance (Regulatory Compliance)?

Compliance means adherence to card scheme rules. Outside chargebacks, it is how a bank that loses money because card payment organization rules were broken recovers that amount from the party that caused the loss.

Diagram illustrating the types of chargeback disputes in card payments

Chargeback

What are the chargeback dispute types?

A chargeback is a dispute raised against a card transaction when the cardholder did not make it or does not recall it. The dispute types vary depending on the situation; let's look at them.

Illustration of a surcharge fee added to a card payment transaction

Merchant & POS

What is a surcharge?

A surcharge is a fee, charge, or tax added to the cost of a good or service. In payment systems, it refers to adding the merchant's transaction commission to the cash sale amount on credit card transactions, resulting in a higher charge.

ISO 8583 field 19 acquiring institution country code

ISO 8583

ISO 8583 Field Descriptions (F19)

F19 — Acquiring Institution Country Code: the country to which the location of the acquiring bank's device (ATM, POS, etc.) belongs.

Illustration representing the Card Protection Plan (CPP)

Security

What is CPP (Card Protection Plan)?

Credit cards are one of the most important payment instruments in daily life. As technology advances and mobile payments and ATMs handle nearly all transactions, credit card fraud is also diversifying and increasing.

Diagram illustrating account-to-account (A2A) payment flow between banks

Online & Authorization

What are A2A (Account-to-Account) Payments?

Account-to-account (A2A) payments can be described as making a payment by transferring money from one bank account to another. Though similar to wire transfer/EFT, combining the transfer with the payment creates a seamless experience.

Illustration representing a foreign currency POS transaction

Payment Systems

What is Foreign Currency POS? What are the key points?

Foreign Currency POS is the POS software that lets merchants process transactions in a foreign currency. Terminals without it can only collect payments in Turkish lira. It comes in two common forms: Multicurrency POS and DCC POS (Dynamic Currency Conversion).