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Close-up of a credit card, illustrating a transaction pending in open authorization

Merchant & POS

Can an Open-Authorization Transaction Be Cancelled?

Open authorization covers the period between authorization, POS batch close, the bank's end-of-day process, and clearing. Learn which steps allow cancellation versus refund, and what a cardholder should do.

Diagram illustrating the card authorization process

Merchant & POS

What Happens During Authorization?

Today, credit cards play an important role in our daily lives. We can carry out almost all of our transactions without carrying cash, using our credit card instead. During a purchase, we hand our card to the cashier and enter our PIN at the POS terminal.

Diagram showing how pre-authorization blocks a card's available limit

Credit Card

Which Cards Can Be Used for Pre-Authorization?

Pre-authorization reduces the merchant's risk by blocking part of the card's limit for a set period. Since a credit card has a defined limit, an amount can be blocked against it. ATM cards and prepaid debit cards have no such limit to block.

Diagram showing how an open authorization moves to a card statement after batch close and clearing

Credit Card

What Is an Open Authorization?

In credit card transactions made through a POS, receiving approval alone is not enough for the transaction to post to the card's statement period; settlement must also take place. The settlement period, known as the open-authorization waiting time, varies by transaction type.

Table of credit card authorization response codes

Credit Card

What are Credit Card Status Codes in Authorization?

Cases where authorization approval is declined have always puzzled cardholders. Whenever the response code requires contacting the issuing bank (usually for declined transactions), the date, amount, and response code of the failed transaction become very important.

American Express chargeback reason codes list from the Chargeback and Exception Processing Guide

Chargeback

What Are the American Express Chargeback Reason Codes?

Chargeback reason codes vary by card scheme. The Amex chargeback reason codes and their descriptions are listed below: American Express Chargeback Reason Codes A01 The charge you submitted did not receive a valid authorization approval code for the amount...

Illustration representing an AI agent making a payment

Agentic Commerce

Agentic Commerce Series – Part 4

Are We Ready to Give an AI Agent the Authority to Make Payments? Having long looked at complaint and dispute processes in payment systems, I think granting an agent payment authority is far different from research or product selection.

Conceptual illustration of competing players vying for power in agentic commerce

General

Agentic Commerce Series – Part 6

Who will win in Agentic Commerce? Owning the customer used to be a huge advantage. Once an agent starts deciding on the customer's behalf, where does the real power move to?

Diagram illustrating TCR (Transaction Record Component) packets used in payment clearing and settlement files

Payment Systems

What Is TCR (Transaction Record Component)?

TCR stands for Transaction Record Component, the packets that carry transaction information in a clearing system. Transaction types in a clearing file are distinguished by transaction code and usage code values, and this data is sent inside TCR packets.

Illustration representing an AI agent making purchasing decisions

Agentic Commerce

Agentic Commerce Series – Part 3

Can AI Decide on Our Behalf? Letting an AI agent handle research can make life much easier. The real question is where that should stop, and how much decision-making authority we are ready to hand over.