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Diagram illustrating the appeal stage of the card dispute and chargeback process between issuer, acquirer and card scheme

Payment Systems

What Is an Appeal? What Does It Mean in Payment Systems?

In payment systems, an “appeal” is the process of objecting to the outcome of a transaction dispute. It is usually discussed alongside chargebacks, but it plays a critical role in interbank dispute resolution, when a party asks the card scheme to re-evaluate a concluded decision.

Illustration of an AI-based payment agent making payments automatically on behalf of a user

Payment Systems

What Are AI-Based Payment Agents?

Digitalization keeps changing the speed and shape of payments. AI-based payment agents pay on their own within user-defined limits and rules, completing transactions without the user initiating any action. This post explains how they work and what to watch for.

Shopper at an online checkout seeing a failed payment message because of an insufficient funds check

Online & Authorization

Why Do Your Payments Fail? How Funds Confirmation APIs Solve It

You press the pay button and the screen says the transaction failed. Behind that failure are checks on your balance and transaction security. This post explains how funds confirmation APIs work, where they apply, and the situation in Turkey's open banking.

Open banking illustration representing payment services data sharing APIs between financial institutions and third-party providers

Payment Systems

Guide on Data Sharing Services in Payment Services Published

Open banking opens financial data, under the regulations and with the customer's explicit consent, to third-party service providers through standard APIs. The CBRT has published a guide on payment initiation and account information services, covering licensing and technical certification.

Cover page of the CBRT guide linking payment business models to payment service types

Payment Systems

Guide Linking Payment Business Models to Payment Service Types Published

This Guide links business models frequently encountered in the payments field to the payment services listed in Law No. 6493 on Payment and Securities Settlement Systems, Payment Services and Electronic Money Institutions, and aims at uniformity in practice.

BKM (Interbank Card Center) membership acceptance criteria overview

Laws & Regulations

What Are the BKM Membership Acceptance Criteria?

BKM (Interbank Card Center) membership is available in 3 statuses: bank, institution or HSK. This post explains the eligibility criteria for each status, the 12-month certification requirement and the BKM fee principles.

Diagram illustrating the Store and Forward (SAF) offline transaction process

Payment Systems

What is Store and Forward (SAF)?

Store and Forward (SAF) describes offline transaction processing. It was originally developed when modems were introduced and connections were not always stable, letting terminals store transactions and forward them once connectivity is restored.