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Diagram of the Chargeback Document Management System (CDYS) process flow

Credit Card

What is the Chargeback Document Management System (CDYS)?

The Chargeback Document Management System (CDYS) is a system developed by BKM to resolve customer disputes over card payment transactions among BKM members, covering Copy Request, Chargeback, Representment, and related processes.

Diagram illustrating the PSD (Payment Services Directive) regulatory framework

Merchant & POS

What is PSD (Payment Services Directive)?

PSD stands for Payment Services Directive, known as the Payment Services Law. It took effect in EU countries in 2009, and in 2015 new revisions were announced as PSD1, aiming to build an efficient, fast, secure, and competitive payment market.

Diagram illustrating the appeal stage of the card dispute and chargeback process between issuer, acquirer and card scheme

Payment Systems

What Is an Appeal? What Does It Mean in Payment Systems?

In payment systems, an “appeal” is the process of objecting to the outcome of a transaction dispute. It is usually discussed alongside chargebacks, but it plays a critical role in interbank dispute resolution, when a party asks the card scheme to re-evaluate a concluded decision.

Illustration of an AI-based payment agent making payments automatically on behalf of a user

Payment Systems

What Are AI-Based Payment Agents?

Digitalization keeps changing the speed and shape of payments. AI-based payment agents pay on their own within user-defined limits and rules, completing transactions without the user initiating any action. This post explains how they work and what to watch for.

Amazon Web Services cloud computing illustration

Security

Why Is AWS (Amazon Web Services) Preferred?

The number of companies offering cloud computing and storage has grown sharply in recent years. AWS, founded in 2006, is the world's largest cloud computing and storage provider, ahead of Google Cloud, Microsoft Azure and IBM.

PCI Security Standards Council overview

Security

What is PCI SSC?

It is an organization aimed at developing, managing, teaching, and raising awareness of security standards in the Card Payments Industry. The PCI Security Standards Council is also an open global forum for data security standards.

Illustration representing PIN Transaction Security (PTS) certified payment devices

Merchant & POS

What is PIN Transaction Security (PTS)?

PIN Transaction Security (PTS) verifies that card data and PIN information are used for a payment transaction. It is a set of modular evaluation requirements managed by the PCI Security Standards Council for PIN-accepting terminals.

Diagram illustrating the NextGenPSD2 framework for open banking APIs

Open Banking

What Is NextGenPSD2?

NextGenPSD2 is the set of API standards launched by the Berlin Group in 2017, now involving more than 1,700 banks from 20 countries. This post explains what the framework offers to banks, fintechs and third-party providers under PSD2.

Diagram of an external quarterly network vulnerability scan for PCI DSS compliance

Security

What Is a Quarterly Network Scan?

An external network scan run every 3 months by an Approved Scanning Vendor authorized by card schemes such as MasterCard and Visa, required for PCI DSS compliance. It checks whether merchant systems are protected against external threats.