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"Acquiring"

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Diagram illustrating the appeal stage of the card dispute and chargeback process between issuer, acquirer and card scheme

Payment Systems

What Is an Appeal? What Does It Mean in Payment Systems?

In payment systems, an “appeal” is the process of objecting to the outcome of a transaction dispute. It is usually discussed alongside chargebacks, but it plays a critical role in interbank dispute resolution, when a party asks the card scheme to re-evaluate a concluded decision.

Illustration of a digital receipt delivered through a banking mobile app instead of a paper receipt

Payment Systems

Digital Receipt Era Is Coming...

The BRSA has introduced a regulation to reduce paper use in POS devices. Cardholders who do not want a paper receipt for card purchases will be able to receive and store it digitally, with the rules taking effect in September and December 2023.

Contactless payment being made with a card at a POS terminal

Online & Authorization

When Does a Contactless Transaction Post to the Account?

A contactless transaction is a fast, secure payment made without direct contact between the card and the POS terminal (without reading the chip or magnetic stripe). Can every card be used for contactless payments? For a transaction to be contactless…

Bank customer completing remote identity verification through a video call

Payment Systems

Remote Identity Verification Starts on May 1

The Banking Regulation and Supervision Agency (BRSA) had prepared a draft communiqué on the remote identity verification methods banks can use. According to the communiqué published in today's Official Gazette, the practice enters into force on May 1.

Table of Visa and Mastercard fraud codes and descriptions

Security

What Are the Visa and Mastercard Fraud Codes?

Fraud means obtaining unjust gain by carrying out a transaction at a merchant or ATM using someone else's credit card or debit card, causing a loss to the real cardholder, the merchant, or the bank. So what fraud codes do Visa and Mastercard use?

Visa PIN security program guide illustration

Security

What Is the Visa PIN Security Program Guide?

The Visa PIN Security Program Guide describes the security and procedural requirements for acquirers and their agents that process PIN data or manage keys for PINs associated with Visa transactions.

Illustration representing Strong Customer Authentication (SCA) under PSD2

Payment Systems

What is Strong Customer Authentication (SCA)?

Strong Customer Authentication (SCA) is a security requirement introduced under the EU's Payment Services Directive 2 (PSD2) to increase security and reduce fraud in online payment transactions. SCA requires two of three independent authentication factors.