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Illustration of an ATM with a voice menu for visually impaired customers

ATM

What Must Banks Do for Visually Impaired Customers?

Banks must provide the infrastructure for ATM access by visually impaired customers. Among ATMs side by side or less than 50 meters apart, only one needs to comply; all other ATMs must serve visually impaired customers. Details of Article 7 are below.

POS terminal used for processing card payments at a merchant

Merchant & POS

How Does a POS Device Communicate with the POS Bank?

A POS is a functional device with its own dedicated software, customized to the authorization system of the bank it is connected to, that accepts credit or debit cards. The POS and the authorization system communicate using the ISO 8583 standard.

Workflow diagram of bank and courier file integration for card distribution

Courier & Delivery

How Is Bank Integration Done for Card Distribution via Courier?

Courier companies and banks generally carry out the card distribution process through file exchanges. (Some banks also use web service integration; in that case the information normally sent via file is transmitted within the service.) With the courier...

Merchant and bank settlement process for POS transactions

Merchant & POS

How do banks work with merchants?

After a merchant applies to a bank and the required checks on the company are completed, a POS is connected to the customer. Settlement can be commission-based, held for a period, or both, depending on the agreement.