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Discover chargeback reason codes list

Payment Systems

What Are the Discover Chargeback Reason Codes?

Chargeback reason codes differ by card scheme. Here is the list of Discover chargeback reason codes and their descriptions, along with how merchants can use them.

Screenshot of an Address Verification Service (AVS) response code table

Merchant & POS

What is Address Verification Service (AVS)?

Address Verification Service (AVS) is a fraud prevention system that helps limit fraud and chargebacks when used effectively. It verifies that the address a customer enters matches the cardholder's address on file with the issuer.

Diagram of the TR QR Code payment flow between cardholder, issuer, BKM and acquirer

Payment Systems

Why Am I Getting an Error When I Try to Pay with a TR QR Code?

In payment or cash withdrawal transactions, the TR QR Code is generated by the POS or ATM. The card issuing bank must build its systems to read and act on this code. Errors usually stem from mishandling the long and short QR code flows, which are explained here.

PIN try counter on chip cards

Credit Card

What Is the PIN Try Count?

The PIN Try Count is the maximum number of failed offline PIN verifications that can be made with the card. Banks usually keep both the consecutive wrong PIN count and the maximum wrong PIN count.

Diagram illustrating the card payment arbitration process

Chargeback

What is Arbitration?

Arbitration, by definition, is a dispute resolution method in which disputes are settled by arbitrators the parties choose themselves, rather than by official courts. In payment systems, it follows a chargeback when the issuer and acquirer cannot agree.

ISO 8583 field 35 Track 2 data

ISO 8583

ISO 8583 Field Descriptions (F35)

The card's Track 2 data is carried in this field. Track 2 data contains information such as the card number, expiry date and service code.

Table of chargeback reason codes by payment scheme

Chargeback

What Are the Chargeback Reason Codes by Payment Scheme?

A chargeback is the process of requesting that an amount paid by credit card be refunded, either because the goods or services paid for were not received, or because a transaction is identified as one the cardholder did not carry out.

Chart showing the global decline in the number of ATMs

ATM

The number of ATMs is declining worldwide

ATMs, which let us meet our cash needs, pay card debt, make transfers, and even withdraw or deposit cash via QR code without a card, have started losing popularity after all these years.