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"merchant numbers"

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Illustration representing a POS batch deletion

Payment Systems

What is Batch Delete? What Are the Important Points?

In POS applications and on the merchant side, we use the term Batch in a similar way to end of day. Every transaction made via POS is held under a batch number reported to the HOST at end of day.

Photo illustrating the use of a prepaid card

Credit Card

Is a Prepaid Card a Credit Card or a Debit Card?

A prepaid card may look like a debit card since it has no predetermined limit and purchases are limited to the amount loaded by the cardholder, but in terms of use and operating logic it differs significantly from both credit and debit cards.

Table of chargeback reason codes by payment scheme

Chargeback

What Are the Chargeback Reason Codes by Payment Scheme?

A chargeback is the process of requesting that an amount paid by credit card be refunded, either because the goods or services paid for were not received, or because a transaction is identified as one the cardholder did not carry out.

3D Secure opt-out online payment illustration

Merchant & POS

What Is Opt Out?

In online transactions, Opt Out is the cardholder exercising the right not to enroll in 3D Secure. It is not unlimited: only as many transactions as the issuer allows can be made without 3D Secure.

Smartphone and Android POS device used as commercial off-the-shelf (COTS) devices for accepting payments

Online & Authorization

What are Commercial Off-the-Shelf Devices (COTS)?

Commercial off-the-shelf (COTS) products and services are ready-made, packaged solutions adapted to a purchasing organization's needs, rather than custom-built ones. In payment systems, COTS includes ready-made payment apps for phones and Android POS devices.

Illustration representing a bank checking a merchant against the termination list before issuing a POS device

Merchant & POS

What Is a Merchant Termination List Check?

The termination list is a list, fed by all banks, containing merchants whose merchant agreements have been terminated by banks, together with the reasons for termination. This list is maintained by BKM and offered to banks as a service. Merchants request…

POS terminal used for card payment transactions

Merchant & POS

What is On-Us Leakage?

On-Us Leakage is a term used in the world of payment systems. On-us means the card-issuing bank and the POS-acquiring bank are the same. So what does on-us leakage mean in this context?

Diagram illustrating the soft chargeback retrieval request process between cardholder, issuer and merchant

Chargeback

What Is a Soft Chargeback?

A soft chargeback, also called a retrieval request, is a request for documents about a transaction the cardholder does not recognize. Learn why customers request them, what information merchants should provide, and why a fast response matters.

POS terminal and merchant turnover limit settings

Payment Systems

Can Terminal or Merchant Turnover Be Restricted?

Yes, you can restrict it by defining an upper limit at the terminal or merchant level. Institutions generally don't want to lose turnover, but caps may be applied for suspicious merchants or when agreed pricing falls below cost.