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Diagram of a good faith request exchanged between issuer and acquirer outside the chargeback process

Chargeback

What Is a Good Faith Request?

A good faith review request is a written request that issuers and acquirers send each other to collect on a transaction when the dispute (chargeback) process cannot be run. The requesting party states its grounds.

Diagram showing the pre-authorization closing process flow on a POS terminal

Merchant & POS

What Is Pre-Authorization Closing?

Pre-authorization closing turns a pre-authorized transaction into a financial one, posting it to the merchant and cardholder accounts. See how amounts and available limit are affected.

POS terminal device used for processing card transactions

Online & Authorization

Response Codes That Can Be Received in Offline Transactions

Below are the possible response code values for offline transactions and their explanations: Response Code / Explanation - Y1: Approved offline, Z1: Declined offline, Y2: Approved after referral, and more.

Illustration of a phone scam call impersonating a bank

Security

We're Calling From the Bank, Your Account Has Been Compromised...

Fraud cases where scammers pose as bank staff or other institution employees to obtain citizens' banking information have increased significantly recently. Interestingly, the new fraud trend closely mirrors the steps of a genuine banking procedure.

Illustration of a 3D Secure payment verification screen

Merchant & POS

What is a 3D Secure transaction?

In e-commerce transactions, the system developed to increase transaction security for payments made with credit and debit cards is called 3D Secure. When paying with 3D Secure, a special payment screen provided by the banks appears on the user's screen.

Illustration of a card present transaction being processed at a POS terminal

Security

What is a CP (Card Present) Transaction?

A CP transaction refers to a card transaction in which the card and cardholder are physically present at the location. Card Present transactions occur when the card's magnetic stripe or chip data is read by a POS terminal or ATM, or via contactless.

ISO 8583 field 13 local transaction date

ISO 8583

ISO 8583 Field Descriptions (F13)

DE 13 — Date, Local Transaction: the date on which the transaction took place at the point of transaction (ATM, POS). It is 4 digits in MMDD format.

TR Karekod national QR code logo for payments in Turkey

Merchant & POS

The Logo of Our National QR Code, TR Karekod, Has Been Announced

In the world of payment systems, there are new developments every day in both accepting payments and payment methods. QR code payments will undoubtedly become more common in the coming days, and we will make payments with QR codes in many places.

Contactless payment being made with a chip debit card at a POS terminal

Debit Card

Can a debit card (ATM card) be used for contactless transactions?

A contactless transaction is a fast, secure payment made between a chip card and a POS device without direct contact, without the card's chip or magnetic data being read through the card reader. Can this be done with a debit card (ATM card)?