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American Express chargeback reason codes list from the Chargeback and Exception Processing Guide

Chargeback

What Are the American Express Chargeback Reason Codes?

Chargeback reason codes vary by card scheme. The Amex chargeback reason codes and their descriptions are listed below: American Express Chargeback Reason Codes A01 The charge you submitted did not receive a valid authorization approval code for the amount...

Illustration showing how an Application Identifier (AID) is used in a chip card transaction

EMV

What is an Application Identifier (AID)?

The AID tells the terminal which applications are present on a chip during a POS or ATM transaction. What does the AID do? It lets the terminal determine whether it supports an application on the chip. In Tag 9F06, it is 5-16 digits long.

American Express (Amex) card and logo

Credit Card

What Is an Amex (American Express) Card?

Amex is short for American Express, a payment scheme like Mastercard, Visa, or TROY. Learn its history, what sets Amex cards apart, and whether every website accepts them.

Logos of various international payment card schemes

Credit Card

What Are National and International Payment Schemes?

In the world of payment systems, just as credit cards are an indispensable product, a payment scheme is indispensable for credit cards. When a credit card product is launched, the scheme it will be issued under is decided first.

Table of chargeback reason codes by payment scheme

Chargeback

What Are the Chargeback Reason Codes by Payment Scheme?

A chargeback is the process of requesting that an amount paid by credit card be refunded, either because the goods or services paid for were not received, or because a transaction is identified as one the cardholder did not carry out.

Table listing the EMV chip specifications used by Visa, Mastercard, American Express, JCB, Discover, and UnionPay

EMV

What are EMV Schemes?

EMV standards form the foundation for chip cards to work on terminals worldwide, but each scheme - VSDC (Visa), M/Chip (Mastercard), AEIPS (Amex), J Smart (JCB), D-PAS (Discover), and UICS (UnionPay) - defines its own keys, rules, and card profiles.

Credit card showing CVV security code location

Credit Card

Can a Card Have CVV Printed on Both Sides?

Yes. American Express cards have a 4-digit CVV on the front and a 3-digit CVV on the back, like other cards. Here's how payment forms should handle both formats and why logging the security code is never allowed.

Diagram showing how the iCVV code is generated for EMV chip cards

Credit Card

What Is iCVV? How Is It Generated?

iCVV stands for Integrated Circuit Card Verification Value. To prevent fraud, it is a CVV value generated similarly to the card's track data and stored on the card's chip. Visa uses the term iCVV; MasterCard and American Express use their own equivalents.