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Courier handing a package to a customer for cash-on-delivery payment

Merchant & POS

What Is Cash on Delivery?

Cash on delivery means paying for an online order at the moment of delivery, usually in cash, though some e-commerce sites also accept card payment at the door. It boosts sales and builds trust, but carries risks like missing POS terminals and refused deliveries.

E-commerce checkout page with shopping cart on a laptop screen

E-commerce

Tips to Improve Conversion on Payment Pages

Online shopping has become the norm, and a well-optimized payment page is one of the best ways to win customers back. This post shares 13 practical tips for reducing cart abandonment and increasing conversions on your e-commerce site.

Diagram illustrating TCR (Transaction Record Component) packets used in payment clearing and settlement files

Payment Systems

What Is TCR (Transaction Record Component)?

TCR stands for Transaction Record Component, the packets that carry transaction information in a clearing system. Transaction types in a clearing file are distinguished by transaction code and usage code values, and this data is sent inside TCR packets.

Diagram of the dropshipping model where a seller passes customer orders to a third-party supplier who ships directly to the customer

E-commerce

What Is Dropshipping (Selling Without Stock)?

Dropshipping is an e-commerce model in which products are sold to customers directly from a supplier, without holding stock. Instead of stocking goods, the seller buys from a third-party provider on demand and has it shipped straight to the customer.

American Express chargeback reason codes list from the Chargeback and Exception Processing Guide

Chargeback

What Are the American Express Chargeback Reason Codes?

Chargeback reason codes vary by card scheme. The Amex chargeback reason codes and their descriptions are listed below: American Express Chargeback Reason Codes A01 The charge you submitted did not receive a valid authorization approval code for the amount...

Online shopping cart on a laptop illustrating cart abandonment in e-commerce

Merchant & POS

How to Reduce the Cart Abandonment Rate

One of the biggest problems for e-commerce companies is attracting customers to their sites, but getting visitors to actually buy is just as hard. This post covers practical ways to reduce cart abandonment, from guest checkout to fast payment options.

Illustration of the compliance process between merchant bank and issuer in card payments

Chargeback

What Is Compliance (Regulatory Compliance)?

Compliance means adherence to card scheme rules. Outside chargebacks, it is how a bank that loses money because card payment organization rules were broken recovers that amount from the party that caused the loss.

Illustration of a marketplace solution connecting multiple online marketplaces and sellers

E-commerce

What Is a Marketplace Solution?

A marketplace solution is a service offered by software that enables communication and data exchange between different marketplaces. It is a multi-vendor online shopping infrastructure, including the payment system, for listing, searching and buying products and services.

Illustration representing an online marketplace connecting buyers and sellers

E-commerce

What is a marketplace?

A marketplace is an online payment platform where buyers and sellers come together, where products and services are listed for sale, and other operations are facilitated.

Example of a parcel barcode label used in courier shipments

Courier & Delivery

What Is a Parcel Barcode Number and Why Is It Used?

A parcel barcode number, as the name suggests, is a barcode specific to a parcel, printed on it so that deliveries with similar characteristics can be sent in a separate parcel. It is produced in accordance with EAN-13 standards, like a regular barcode.