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POS terminal screen showing the cancellation transaction menu

Merchant & POS

How does the cancellation (void) process work on a POS?

Many transactions are carried out with cards on a POS terminal. Sometimes a transaction must be reversed, and cancellation (void) is one such transaction. A Sale can only be cancelled on the POS before the batch (end of day) is closed; otherwise a refund is needed.

Illustration showing the difference between a cancellation and a refund transaction

Merchant & POS

What Is a Cancellation (Void) and a Refund?

Credit card transactions made via POS sometimes need to be reversed. These are called a cancellation (void) or a refund. What's the difference, and when does each apply?

Illustration of recurring payments and automatic card collection for subscription businesses

Merchant & POS

Key Points to Watch for in Recurring Payments

Winning customers is one of the most important things in business, but keeping them satisfied matters just as much. If you collect payments at regular intervals, such as monthly, these tips will help you improve the success rate of recurring collections.

Table of credit card authorization response codes

Credit Card

What are Credit Card Status Codes in Authorization?

Cases where authorization approval is declined have always puzzled cardholders. Whenever the response code requires contacting the issuing bank (usually for declined transactions), the date, amount, and response code of the failed transaction become very important.

American Express chargeback reason codes list from the Chargeback and Exception Processing Guide

Chargeback

What Are the American Express Chargeback Reason Codes?

Chargeback reason codes vary by card scheme. The Amex chargeback reason codes and their descriptions are listed below: American Express Chargeback Reason Codes A01 The charge you submitted did not receive a valid authorization approval code for the amount...

Collection POS web-based payment management dashboard

Merchant & POS

What is a Collection POS?

A Collection POS is a secure, web-based payment platform through which businesses and institutions manage their collections and generate the reports they need. Many similar products exist on the market under different names.

Credit card and statement illustrating pending transactions

Credit Card

If I close my credit card, are the transactions made on it deleted?

A credit card is a payment instrument that lets a customer borrow up to a limit set by the bank after evaluating certain criteria. Transactions made on the card are first recorded in the current-period transactions, then posted as debt on the statement date.

Diagram illustrating the ISO 8583 F7 transmission date and time field

ISO 8583

ISO 8583 Field Descriptions (F7)

F7 - TRANSMISSION DATE AND TIME: the field containing the moment the initiating party started the transaction. It is a 10-character numeric value in MMDDhhmmss format.

Dictionary and glossary book representing payment systems terminology

Merchant & POS

Terms that should be in your payment systems glossary

Below are the definitions of the cornerstone terms of payment systems, as established by the Banks Association of Turkey (TBB): debit card, credit card, merchant, cardholder, and more.

POS terminal software version update process diagram

Merchant & POS

How is a software version uploaded to a POS terminal?

To upload a version to a POS, the software on the POS and the authorization system on the bank side must support it. Version upload to a POS can be done manually on the device itself, or via a remote upload request.