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Diagram illustrating the appeal stage of the card dispute and chargeback process between issuer, acquirer and card scheme

Payment Systems

What Is an Appeal? What Does It Mean in Payment Systems?

In payment systems, an “appeal” is the process of objecting to the outcome of a transaction dispute. It is usually discussed alongside chargebacks, but it plays a critical role in interbank dispute resolution, when a party asks the card scheme to re-evaluate a concluded decision.

Illustration representing an AI agent making purchasing decisions

Agentic Commerce

Agentic Commerce Series – Part 3

Can AI Decide on Our Behalf? Letting an AI agent handle research can make life much easier. The real question is where that should stop, and how much decision-making authority we are ready to hand over.

Diagram illustrating how a Payment Facilitator connects merchants to banks for card payments

Merchant & POS

What Is a Payment Facilitator (PF)?

A Payment Facilitator (PF) is a licensed payment institution that lets merchants accept card payments without applying to banks directly. Learn how it works.

Illustration representing an online marketplace connecting buyers and sellers

E-commerce

What is a marketplace?

A marketplace is an online payment platform where buyers and sellers come together, where products and services are listed for sale, and other operations are facilitated.

News clipping about the arrest of hacker Hakan Karacaoglu

Fraud

Famous Hacker Caught After 8 Years

Recently the following news story appeared in the papers. Two things stood out: the hacker was a former banker, and the device he used to clone cards. In banking fraud, insiders who know the system's weak points can build schemes customers never notice.