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Bill payment intermediation services illustration

Payment Institutions & E-Money

Who Can Act as an Intermediary for Bill Payments?

Bill payment intermediation is a payment service under Law No. 6493. Only the CBRT and payment service providers, namely banks, electronic money institutions, payment institutions and PTT, can offer it.

Taxation of bill payment intermediation services

Laws & Regulations

How Are Bill Payment Intermediation Services Taxed?

Payment and e-money institutions' commissions were first subject to VAT, until Expenditure Taxes General Communiqué No. 91 settled the matter. Here is how bill payment intermediation is taxed under Article 10.

Transactions available at an ATM

ATM

Transactions You Can Make at an ATM

Moving branch transactions to channels such as ATMs, internet banking and mobile banking lowers banking costs, so almost every transaction can now be done through them. Here is what ATMs offer.

Person reporting a stolen credit card to their bank

Credit Card

What should I do if my card is stolen?

If your card has been stolen: call your card's bank and close it with a Stolen status, check for transactions you don't recognize and dispute them, and update any automatic payment instructions tied to the old card.