Fraud
Do Cardholders Have the Right to Dispute Transactions Made Without Their Knowledge?
Yes. Cardholders have the right to dispute transactions made with their cards without their knowledge. Here is how the process, known as a chargeback, works.
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"cardholder rights"
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Laws & Regulations
What Is Law No. 5464 on Bank Cards and Credit Cards? What Does It Contain?
The purpose of Law No. 5464 on Bank Cards and Credit Cards is to ensure the card payment system works effectively by regulating the issuance and use of bank and credit cards and the related clearing and netting processes.
Chargeback
What is a chargeback?
A chargeback is the process of refunding an amount back to a credit card when goods or services paid for are not received, or when transactions not carried out by the cardholder are identified. It is translated into Turkish as reverse presentment.
Merchant & POS
What Is Opt Out?
In online transactions, Opt Out is the cardholder exercising the right not to enroll in 3D Secure. It is not unlimited: only as many transactions as the issuer allows can be made without 3D Secure.
Chargeback
What is No Show?
A no-show fee is the one-night/one-day charge collected by merchants for hotel reservations and car rental bookings that were made but not used, and not canceled when they should have been. It means an unused and uncanceled reservation.
Laws & Regulations
What Is the Regulation on Bank Cards and Credit Cards? What Does It Contain?
The purpose of the Regulation on Bank Cards and Credit Cards is to set the procedures and principles for issuing and using bank and credit cards and for the activities of institutions in the card payment system.
Chargeback
What are the chargeback dispute types?
A chargeback is a dispute raised against a card transaction when the cardholder did not make it or does not recall it. The dispute types vary depending on the situation; let's look at them.
Chargeback
What Is Compliance (Regulatory Compliance)?
Compliance means adherence to card scheme rules. Outside chargebacks, it is how a bank that loses money because card payment organization rules were broken recovers that amount from the party that caused the loss.
Credit Card
Can My Credit Card Limit Be Reduced Without My Permission?
Yes. Your credit card limit can be reduced without your permission and approval. Banks may set a lower limit as a result of updates based on a person's economic and social situation, credit score and similar information.
Chargeback
What Are the American Express Chargeback Reason Codes?
Chargeback reason codes vary by card scheme. The Amex chargeback reason codes and their descriptions are listed below: American Express Chargeback Reason Codes A01 The charge you submitted did not receive a valid authorization approval code for the amount...
Payment Systems
What are Payment Systems?
Let's talk about payment systems, which we have heard more about since the internet entered our lives, and the basic structures behind them. The first credit card in the world was used in America in the 1920s.
ISO 8583
ISO 8583 Field Descriptions (F10)
DE 10, Conversion Rate, Cardholder Billing, is an 8-digit numeric value. The first digit shows the position of the decimal point from the right, and the next 7 digits show the value.