In the past, banking transactions could only be carried out at branches, but with the advance of technology, customers can now complete their transactions through many channels without visiting a branch. Checking and paying credit card debt is one of these.
Credit card debt can be checked through the following channels:
Through ATMs:
Previously, customers could only check their card debt at ATMs belonging to their own bank, but with recent regulatory changes, card debt can now also be checked and paid at other banks' ATMs. For transactions made at other banks' ATMs, a card debt inquiry commission is charged, and information about the commission to be charged to the user is provided during the inquiry. To avoid paying extra commission, it is advisable to carry out transactions at your own bank's ATMs.
At a branch:
Visiting a bank branch is enough to find out your credit card debt and obtain all the details about your credit card. The bank staff first verifies your identity, then shares all the information related to the credit card. However, the debt and details of another customer's credit card cannot be obtained.
Through internet banking:
Many transactions that could previously only be performed at bank branches and ATMs can now be carried out easily and quickly through internet banking. Checking credit card debt and paying it are a few of these transactions.
Through mobile banking:
With developments specific to mobile phones and mobile devices, almost all transactions can now be carried out through mobile devices. Banks have also developed mobile applications that can perform the transactions available through internet banking, bank branches, and ATMs, allowing customers to complete their transactions through these applications. Checking credit card debt and paying it are a few of these transactions.
Through customer service:
To find out your credit card debt, you can call the relevant bank's customer service. During the call with customer service, after a security verification, all information related to the credit card can be obtained. Card details are not shared without security verification.
By SMS:
Card debt can be learned by sending an SMS to the number designated by the bank, with a keyword set by the bank such as ‘STATEMENT’ or ‘CARDDEBT’ along with the last 4 digits of the card, from a mobile phone.
Through PTT (Turkish Post):
At PTT branches and PTTmatik kiosks, debt information for credit cards from all banks in Turkey can be checked, and the card debt can be paid. For this, it is enough to provide the 16-digit card number on your credit card.
