Customer paying credit card debt through a mobile banking app

In the past, banking transactions could only be carried out at branches; with the advancement of technology in particular, customers can now carry out their transactions through many channels without having to visit a branch. Checking and paying credit card debt is one of these transactions.

Credit card debt can be paid through the following channels:

Through ATMs:

Previously, customers could only pay their card debt at ATMs belonging to their own bank; with recent regulatory changes, card debt can now also be paid at other banks' ATMs. A card debt payment commission is charged for transactions made at other banks' ATMs, and the user is informed of the commission to be charged during the transaction. To avoid paying extra commission, it is advisable to carry out the transaction at your own bank's ATMs.

Through a branch:

Visiting a bank branch is enough to pay credit card debt and obtain all the details about the card. Bank staff first verify the customer's identity, then process the credit card debt payment and share all information related to the card. However, another customer's credit card debt and details cannot be obtained this way. 

Through internet banking:

Nowadays, many transactions that could previously only be carried out at bank branches or ATMs can be completed easily and quickly through internet banking. Checking and paying credit card debt are among these transactions.

Through mobile banking:

With developments specific to mobile phones and mobile devices, almost all transactions can now be carried out through mobile devices. Banks have also developed mobile applications that can carry out the transactions available through internet banking, bank branches, and ATMs, letting customers complete their transactions through these applications. Checking and paying credit card debt are among these transactions.

Through the PTT (post office):

Credit card debt for the cards of every bank in Turkey can be paid at PTT branches and PTT self-service kiosks (PTTmatik). For this, it is enough to provide the 16-digit card number printed on your credit card.