Unattended POS is a type of POS that is not managed by merchant staff and is triggered by the customer in self-service services. Its use has increased further with the rise of mobile payments.
Where are unattended POS devices used?
They are used at ticket booths, on public transportation vehicles, at kiosks, at turnstiles on campuses (cafeterias, school entrances/exits, canteens, etc.), at gas stations, and other places where low-value transactions take place.
What are the security measures for unattended POS devices?
Unattended POS devices need to be securely sealed and must be tamper-resistant in order to provide a secure self-service solution.
Since they are used especially at train stations, parking lots, and vending machines, they need to be resistant to all weather conditions and all malicious users.
How are transactions made through unattended POS devices transferred to the account?
In terms of the system, the definition of an unattended POS is similar to that of a standard POS. Each unattended POS operates under a merchant, and transactions carried out through all POS devices operating under the same merchant are transferred to the same account.
How is the batch (end-of-day) process carried out for unattended POS devices?
The batch (end-of-day) process ensures that the transactions on the POS are reconciled and recorded in the accounting system of the company that manages the bank/system. On normal POS devices, these operations are generally carried out by merchant staff. Alternatively, an automatic batch close time is set so that the POS devices perform their batch close automatically. Since manual intervention is not possible on unattended POS devices, the batch (end-of-day) operations are carried out remotely through the system.
Do unattended POS devices always process transactions online?
No. This depends on the type and usage of the unattended POS. Unattended POS devices can work either online or offline. POS devices that generally work offline establish an online connection with the central management system at certain intervals.
Do the transactions on unattended POS devices keep accumulating on the device?
No, they do not accumulate. Although this may vary depending on the usage and placement of the POS device, the transactions on unattended POS devices are generally transferred to the central system at certain intervals (for example, every half hour).
