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Amazon PayCode cash payment option

E-commerce

What Is Amazon PayCode?

Amazon PayCode is a payment option that lets customers pay for Amazon orders in cash: after checkout they receive a code and pay at a participating Western Union agent location.

Recurring card payments and subscriptions illustration

Merchant & POS

What Is Recurring Billing?

Recurring billing is the automatic collection of payments at set intervals and amounts by storing the customer's card details on a secure, PCI DSS-certified infrastructure.

Illustration of a Know Your Customer (KYC) identity verification process

Payment Systems

What is KYC (Know Your Customer)?

Know Your Customer, in short, means identifying your customer. The process by which institutions identify their customers and determine their suitability for a business relationship and the risks they may pose is called KYC.

Diagram illustrating the retrieval request process in card transactions

Chargeback

What is a Retrieval Request?

A chargeback is when cardholders dispute a transaction made without their knowledge through their card-issuing bank. So what does a Retrieval Request mean? It is essentially a document request related to transactions a cardholder does not recognize on their statement.

Diagram illustrating the soft chargeback retrieval request process between cardholder, issuer and merchant

Chargeback

What Is a Soft Chargeback?

A soft chargeback, also called a retrieval request, is a request for documents about a transaction the cardholder does not recognize. Learn why customers request them, what information merchants should provide, and why a fast response matters.

Illustration of an ATM card trapping fraud scheme

ATM

ATM Fraud Methods: Card Trapping

ATMs generally hold your bank/credit card inside the card reader slot until the transaction is completed. Fraudsters insert foreign objects such as paper or adhesive-coated cards into the reader to trap the customer's card inside.

Diagram illustrating the structure of Track3 data on a payment card

Credit Card

What Is Track3?

Track3 is a field that doesn't need to be written to the card's magnetic stripe. It's used only in very specific cases and isn't required for authorization transactions. Issuers generally don't encode Track3 data onto the card's magnetic stripe. It consists of 104 numeric characters.

ATM machine with cash dispenser and receipt printer

ATM

What Is an ATM?

ATM stands for Automated Teller Machine, an electronic device that lets customers carry out account transactions with or without a card. It was invented in 1960 by John Shepherd-Barron. The first ATM in Turkey was installed in 1982.

Diagram of ISO 8583 Field 2 (F2) card number structure

ISO 8583

ISO 8583 Field Descriptions (F2)

F2 is the Card Number field in ISO 8583, identifying the cardholder and issuing bank. This post covers its structure, the 8-digit BIN update, field format, first-digit scheme identification, and PCI DSS security requirements.