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Flowchart showing the chargeback dispute process between cardholder, issuer, and merchant

Chargeback

What is a chargeback?

A chargeback is the process of refunding an amount back to a credit card when goods or services paid for are not received, or when transactions not carried out by the cardholder are identified. It is translated into Turkish as reverse presentment.

Family member credit card debt liability

Credit Card

Can I Be Held Responsible for a Family Member's Credit Card Debt?

With economic crises and the pandemic, the number of people struggling to pay has risen. Under the Turkish Civil Code, only the cardholder is responsible for their credit card debt, unless you are a guarantor or inheritance rules apply.

Merchant onboarding process illustration

Merchant & POS

What is Onboarding (Merchant Definition)?

Onboarding refers to all the practices that help a customer learn to use a product or service for the first time. In payment institutions, it covers verifying a customer's information and documents during merchant application.

Warning illustration about a fake social media gift points scam targeting card details

Credit Card

Congratulations, You Won Gift Points..

A real attempted card fraud story: a fake Facebook friend request, a promise of free bank points, and a request for card number, expiry date and CVV2. Here is what happened and how to protect yourself.

Bitcoin coin illustrating the satoshi, the smallest unit of Bitcoin

Cryptocurrency

What Is a Satoshi?

Bitcoin has a concept similar to the subunits of fiat currencies: the satoshi. It is the smallest unit of Bitcoin, defined as one hundred-millionth of a Bitcoin (0.00000001 BTC), and it is named after Satoshi Nakamoto.

Chart showing the global decline in the number of ATMs

ATM

The number of ATMs is declining worldwide

ATMs, which let us meet our cash needs, pay card debt, make transfers, and even withdraw or deposit cash via QR code without a card, have started losing popularity after all these years.

Illustration of a co-branded credit card combining a bank and a commercial brand

Credit Card

What is a Co-Branded Card?

A co-branded card is a card offered by two or more organizations: one the issuing financial institution, the other a non-financial commercial brand (there may be more than one), such as an airline, hotel, or retail chain.

Diagram of the ISO 8583 field F45 Track 1 data structure

ISO 8583

ISO 8583 Field Descriptions (F45)

F45 (TRACK-1 DAT) carries the Track 1 data of the card in ISO 7813 format, including field separators and start and end sentinels but excluding the LRC character. It is 76 characters long.

Illustration of a physician POS (doctor POS) device used in medical practices

Merchant & POS

What is Physician POS (Doctor POS)?

Doctor POS devices are POS terminals designed for physicians, dentists, and veterinarians who are income taxpayers, meeting the requirements set out in the General Communique of the Tax Procedure Law (VUK).