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"Banking Operations"

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Diagram illustrating the appeal stage of the card dispute and chargeback process between issuer, acquirer and card scheme

Payment Systems

What Is an Appeal? What Does It Mean in Payment Systems?

In payment systems, an “appeal” is the process of objecting to the outcome of a transaction dispute. It is usually discussed alongside chargebacks, but it plays a critical role in interbank dispute resolution, when a party asks the card scheme to re-evaluate a concluded decision.

Mobile phone used to accept payments through the Secure Mobile Payment System

Merchant & POS

What Is Secure Mobile Payment?

The Secure Mobile Payment System is a system permitted by the Ministry, operated under the Revenue Administration (GIB) Communiqué, for sales, payment and collection transactions and the electronic creation, transmission and retention of the related financial documents.

Illustration symbolizing the shift from search engines to AI-driven decision engines in online shopping

Payment Systems

Agentic Commerce Series - Part 2

If users start describing their needs instead of searching for products, one of the internet economy's most fundamental habits could change.

Contactless card payment at an overseas POS terminal that prompts for a PIN after a limit is exceeded

Payment Systems

Visa Overseas Contactless Transactions – After Code 70 (Part 2)

After switching to response code 70 for contactless limit-exceeded cases, we found that some overseas POS devices and acquirers did not handle it as expected. This post covers why the problem lies in the ecosystem and how to address it.

Person depositing cash into an ATM

ATM

My Money Got Stuck in the ATM, What Should I Do?

Everyone has probably felt the fear of money getting stuck in an ATM while making a deposit. What causes this to happen? It is not a very common occurrence, but it can happen if you do not pay attention to a few important points.

Photo illustrating the use of a prepaid card

Credit Card

Is a Prepaid Card a Credit Card or a Debit Card?

A prepaid card may look like a debit card since it has no predetermined limit and purchases are limited to the amount loaded by the cardholder, but in terms of use and operating logic it differs significantly from both credit and debit cards.